Great
4,428 reviews
Fridays HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
Marissa M.
Posted
I’ve had a great experience with Fridays. I love my provider and I’ve found the customer service to be exceptional!!!!
Response from Fridays Health· May 6, 2025
Thank you so much for sharing your experience! We’re thrilled to hear you’ve connected well with your provider and that our support team has been helpful—that means everything to us. We’re always here to make sure you feel supported on your journey.
Heather D.
Posted
Best Telehealth Experience Yet! I have struggled with getting access to GLP1 meds for years. The team at Fridays was super helpful and was able approve and ship my meds within the same week I had my appointment. You can't beat the price and all the other support options that come with the meds.
Response from Fridays Health· May 6, 2025
We’re so glad to hear this—thank you! Making GLP-1 access faster, easier, and more affordable is exactly why Fridays exists. We’re thrilled we could help get you started quickly and that you’re finding value in the support we offer beyond the meds. We’re here for you every step of the way!
Elle
Posted
Absolutely the best telahealth company i have ever worked with! From products offered to customers service, they're a 10 for me!
Response from Fridays Health· May 5, 2025
Thank you for the kind words! We're honored to be on this journey with you :)
Brett C.
Posted
The medication never makes me feel full dose isn’t near strong enough I’m bouncing between 203 and 200 same as I weighed when I started.I’m hoping this is not another Facebook snake oil. I’m going to try one more round next dose and if I don’t see a lot of results I’m going to go to a doctor and get the real medication
Response from Fridays Health· May 5, 2025
Thanks for sharing your feedback—we're sorry to hear you're feeling discouraged. Everyone responds to treatment differently, and it can sometimes take a few weeks, or a dosage adjustment, to start seeing noticeable changes. We encourage you to stay in touch with your provider to discuss your progress and whether any changes might be appropriate. We want to assure you that the medications provided through Fridays come from licensed pharmacies and are prescribed through a medical process by credentialed professionals. We understand how important it is to feel confident in your care, and we’d appreciate the opportunity to support you more closely during this next round. Feel free to reach out to us directly at [email protected] if you'd like us to take a closer look at your case. Warmly, The Fridays Team
MP K.
Posted
Additional UPDATE-5/16/25 I emailed back asking them why I wasn't told to keep the box, or get a picture of the mailing label, when I emailed the first time? No response BUT today sure enough they billed me for another month full price even though I was shorted medicine the first month! This is an unethical business practice!!! UPDATE- I received an email today informing me that I need to do this AFTER WEEKS in order to have the issue resolved. *In order to proceed with your replacement request, our pharmacy requires additional photos as per their policy. Specifically, we would need the following: A photo of the parcel packaging you received, clearly showing the tracking number. A photo of the vial of medication. A photo of all items included in the package. A close-up photo of the vial and its lid, particularly if you suspect it contains less medication than expected. If you are unable to provide these photos, the pharmacy can still send a replacement; however, please note that a charge will apply in this case.* So I was supposed to keep the original package all this time, I already submitted pictures of the box and contents inside (didn't clearly have the tracking label in the photo)! Now I HAVE TO PAY FOR THEIR CARELESSNESS AND LACK OF BUSINESS ETHICS. I was also told to pre-fill the syringes, which makes me uncomfortable for spoilage. Prescribed on 4-16, only received on 5-1 (even though company says 5-7 days from prescription) because I had to send numerous messages to track down my order. Was given a “backlog” excuse! Well what’s going to happen when I need next months supply? 2 weeks off the medication until I get my order again?? Anyway, I get the order and inside the box the medication bottle was open and one vial was just laying at the bottom of package. (Was expecting 4 vials for 4 injections) I sent a message inquiring about the very small amount in the vial (doesn’t look like 4 injections worth of medication) and condition in which the medication was received. Response was vague. That’s enough .5 is a small amount and no mention of my concern in which the package was improperly shipped! My husband and I are both trying this for the first time and using Fridays. Not happy at all with initial introduction/service.
Response from Fridays Health· May 5, 2025
We’re truly sorry to hear about your experience. This is not the first impression we want you—or your husband—to have with Fridays. We understand how frustrating delays and unclear communication can be, especially when it involves your health. Regarding the shipping delay, we apologize for the backlog and the impact it had on your start date. We’re actively working on reducing fulfillment times and improving our tracking systems to prevent this from happening again. As for the packaging issue and medication quantity concerns, this absolutely should have been addressed with more clarity and urgency. We’d like to make this right and investigate further, especially regarding the vial condition and shipment. Please email us directly at [email protected] with your order details so our clinical and fulfillment teams can review and follow up with a solution. We value your trust and would appreciate the opportunity to turn this around for both you and your husband. Warmly, The Fridays Team
Tamarinda H.
Posted
When I first joined Friday’s I was so excited and hopeful that I had finally found a company that was all about providing a fantastic experience for their customers. The response time was quick, delivery was smooth, and I had lost 10lbs in two weeks. However, when I went for my third dose, there wasn’t enough in the vial to even fill half of my prescribed dose which was alarming to me because I still was supposed to have enough for two more shots. When I reached out I was told I’d hear back soon. I was forwarded to another department of “specialist” and was told I’d hear back soon. I didn’t. I reached out again to follow up and was given a “well reach out to you when we hear back from them. I ordered my next month because you’re supposed to after your third shot. When I checked, I had seen two approved medications in my meds tab, but still no response back. I though maybe the fixed the situation me replaced what I was missing and gave me my next dose. Three days later, after following up again — I was told that one of them was not my replacement. One was ordered by accident and the other was mine. Turns out - the system took it as a duplicate order and canceled my order. We’re now at two weeks without the meds - weight gained - and now I’m right back where I started. Then, I received this message two days ago. (On Tuesday night. It’s now Thursday night) “ We empathize with your frustration and would like to offer our sincerest apologies for any inconvenience this may have caused you. The designated team has reach out to us to inform us that they will follow up with a provider and will reach out to you with an update within 24 hours. Thank you for your patience and understanding.” I was hopeful I was finally going to get an answer on the missing medicine finally…. Well it’s been over 24 hours and I haven’t heard anything or gotten any response. I paid $600 for 3 months and was given only half a month of medicine to begin with. They have now prescribed my next dose, but still have yet to say anything about the half a vial I received. I would steer clear and maybe do a little more research than I did.
Response from Fridays Health· Apr 25, 2025
We deeply regret the experience you’ve had—it’s clear we’ve fallen short of the level of service and communication you deserve. Your early success and excitement with our program mean a lot to us, and we’re truly sorry that your recent interactions haven’t matched that standard. The issue with your vial volume and the delay in resolution are especially concerning, and we understand how upsetting it is to be left without medication and without clear answers. Your messages should have been escalated and addressed with urgency, and we’re taking your feedback seriously. Please contact us directly at [email protected] with your order details so we can ensure this is resolved promptly and fairly, including reviewing any potential medication discrepancies and making this right. We appreciate you bringing this to our attention and hope to have the opportunity to regain your trust. – The Fridays Team
Kimberley H.
Posted
THREE times a charm! Joinfridays “fails” to send a refill of medication/semaglutude on time. Your expected to pay upfront for your refill and lucky if the refill gets processed on time. I’m on week TWO with no refill in sight! ONLY contact is w/message if joinfridays clearly read my message (S) they would have “read” the order has NOT been placed by Joinfridays w/the pharmacy but PAID FOR!!!!
Response from Fridays Health· Apr 25, 2025
We sincerely apologize for the repeated delays you've experienced with your refills—that’s not the standard of service we aim to provide. We understand how important it is to receive your medication on time, especially when you've already submitted payment. It sounds like there may have been an issue with order processing, and we’d like to investigate this immediately. Please reach out to us at [email protected] with your order details so we can resolve this as quickly as possible. We appreciate your patience and the opportunity to make things right.
Tracy P.
Posted
Great customer service! They are responsive to questions and offer the support of virtual nutritionists and wellness coaches.
Response from Fridays Health· Apr 25, 2025
We're honored to be on this journey with you :)
