Vicki M.
Posted
Very easy to navigate
Very easy to navigate, knowledgeable
Response from Found· Sep 30, 2026
So glad it's been a great experience. Thank you for sharing! 💚

Great
758 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Found is a modern, medically guided approach to weight loss and weight management. Our integrative weight care program combines effective medication and lifestyle change to address your unique biology and its blockers to weight loss.Found's program is designed to empower and support you on your weight care journey – every step of the way.What to expect on the program:1:1 consults with board-certified clinicians specially trained in weight loss to personalize your treatment.Access to a wide range of prescription medications, including GLP-1s, responsibly prescribed and tailored to your biology and weight loss goals. If you find yourself asking, "what medications does Found weight loss use?" you can view our medication suite online.Health coaches specialized in nutrition, weight loss, behavior change, and mindfulness provide guidance and support tailored to your unique path.Expert-backed lifestyle guidance, designed to help you establish and maintain healthy habits, for lasting success.A supportive in-app community, connecting you with members like you for encouragement, accountability, and inspiration.At Found, we believe that sustainable weight care goes beyond just eating less and moving more. We guide you toward a path designed just for you—one that celebrates your individuality and empowers you to become the best version of yourself. Together, we're dedicated to providing you with a comprehensive and personalized approach to help you achieve your goals and regain your health and confidence, for good this time.
Found (joinfound.com) has 758 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
758 approved reviews, newest moderated first
Vicki M.
Posted
Very easy to navigate, knowledgeable
Response from Found· Sep 30, 2026
So glad it's been a great experience. Thank you for sharing! 💚
Linda P.
Posted
If your account gets froze you are BLOCKED from customer service! Horrible policy. How do you resolve something when your blocked. Then they cancel your account... super cool! Plus you get emails from multiple people because no one has any idea where the email thread conversations are! They required me to update my addresses. I spoke to customer service, attached all the proper documents and they froze my account.
Response from Found· Sep 23, 2026
We're sorry to hear about your experience, this is not typical of how we operate. What you've described is not the experience we want any member to have, and we take that seriously. Because of patient privacy regulations, we're unable to discuss account-specific details publicly. However, we'd like to look into your situation and better understand your experience and what happened with your account. If you're open to it, please reply through the secure Trustpilot follow-up message with the full name, email address, and phone number associated with your account and a leader from our team will follow up with you directly. 💚
Jason C.
Posted
This makes it worth it.
Response from Found· Sep 23, 2026
Results that are worth it, that’s everything! Thank you for sharing and being part of the Found community! 💚
Ana C.
Posted
I can say enough, for me it’s been a good experience and maintaining great results without feeling guilty and or sick
Response from Found· Sep 16, 2026
Great results and feeling good along the way, that’s exactly what this should feel like! So happy to hear it’s been a positive experience. Thank you for sharing and trusting Found with your care! 💚
Janet J.
Posted
I found them quick to respond and I’m currently taking Zepbound
Response from Found· Sep 15, 2026
Quick responses and the right medication, we’re glad it’s all coming together for you! Thank you for sharing. 💚
Jessica C.
Posted
Isabella was very nice answered all my questions.
Response from Found· Sep 14, 2026
Isabella will be so happy to hear this! We’re glad she was able to answer all your questions and make you feel taken care of. Thank you for sharing! 💚
B B.
Posted
Outstanding support and great customer service from the team!!!
Response from Found· Sep 14, 2026
We’ll make sure the team sees this, they’ll love hearing it and knowing their positive impact! Thank you for the kind words. 💚
customer
Posted
Missleading pricing , shows price with Medicare and they would not accect it .They took my money and gave and did not come through with the price they show
Response from Found· Sep 14, 2026
We're sorry for the confusion around your coverage. Found does accept certain Medicare plans, though not all Medicare coverage qualifies. Because of patient privacy regulations, we're unable to discuss account-specific details publicly. However, we'd like to look into your situation and better understand your experience. If you're open to it, please reply through the secure Trustpilot follow-up message with the full name, email address, and phone number associated with your account and someone from our team will follow up with you directly. 💚