Average
10,226 reviews
EmbodyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Hagit G.
Posted
The communication over the phone with the customer care was very easy and efficient. I was scheduled. A follow up with a provider , they called me on the right time, the nurse listen to my concern and he fixed my dosage. I am very pleased!
Raymond F.
Posted
My experience with the care coach has been very good. Did have connection issues to speak to her last month but was more of scheduling and system error and not anything we did wrong. As far as delivery service, I took my 1st dose immediately after receiving it. As a result with the 28 days before the next delivery, that causes the next delivery to be delivered with no cushion. All but the 1st delivery I have received emails that there were delays at the pharmacy. When I called support services I was told to "plan accordingly". So I will be doing that. I was told by a nurse around the 2nd month delay that is was safe to take a 5th shoot. Therefore, to plan accordingly, I will be keeping the current vial and be prepared to use it if needed. Then I will discard the vial. I had to do that last Saturday when I was scheduled to take my 1st shot of the new month. So had to use it. The vial I needed still has not been sent, let allow be delivered.
Mike Crogan, Poteet T.
Posted
She was very knowledgeable and listen to what I had to say.
Response from Embody· Oct 14, 2026
Hi Mike, We're happy to hear that our team member provided knowledgeable service and truly took the time to pay attention to your thoughts. Thank you so much for sharing your positive feedback with us. -Embody Team
GA D.
Posted
Ordered tirzepatide and paid up front, but have been waiting 27 days for it to be delivered. The company shouldn’t be charging people until the product is shipped. And if they can’t deliver then stop offering it for sale. This is a scam!
Response from Embody· Sep 28, 2026
Thank you for sharing your experience. We sincerely regret the significant delay in receiving your Tirzepatide order and understand your frustration with the payment process. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Deborah K.
Posted
Talking to a live person. The communication over there needs to improve. I get the feeling that people are not documenting what we talk about. Like putting my dosage on hod or 4 weeks bcs I am finishing 9 mg of Wigovy!!! This is just 1 example.
Ask a Lawyer On-Call C.
Posted
If I could give 0 stars I would. Not sure how this scam of a website offering Rx medications hasn't been shut down. Of course, no issues billing my credit card the $129 for a "FALSIFIED" visit. On week 2 of waiting for an unauthorized medication strength. Home page says you'll receive meds in 1-2 days. On day 12, but Kecia could mark it as "urgent" if I'd like. Never saw a provider, was on 7.5mg, was to receive 6.375mg (NEVER VERBALIZED TO ME). As a pharmacist, I hope this scam site is shut down.
Response from Embody· Sep 28, 2026
We're truly sorry to hear about your extremely negative experience and the significant delays you've encountered. We understand your frustration with the billing process, the extended wait for medication, and the discrepancy in dosage. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Rachel L.
Posted
I have been with this company for just over a month and have experienced poor customer service, AI responses to serious email inquiries, missed telehealth visit and now the most significant is the shipping delay, where I will be without medication for over 2 weeks.
Response from Embody· Sep 28, 2026
Hi Rachel, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with the missed visit, poor communication, and especially the shipping delay. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Julie B.
Posted
Call with coach was good.
