Michele
Posted
Very helpful and knowledgeable
She was so helpful and understanding

Average
10,226 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Michele
Posted
She was so helpful and understanding
Kris
Posted
Ericha, (spelled wrong) is very attentive and sweet. Very professional. She canceled my prescription since l got the govt approval to start next month. She is very understanding of my situation.
Ware
Posted
I have called every day since October 6. Each time I’m on phone at least 45 min. I have paid and spoken twice to two NP. Still no trizepatide nor NAD. I ask for refund bc they have not even sent to pharmacy but embody states not an option or eligible ( really?). But yet they do not offer to send me my medication when embody acknowledges it’s a glitch on their end. the first time I ordered I had to call a lot to. Very disappointed as this seems to be an ongoing issue with embody after reading the reviews…..
Response from Embody· Oct 14, 2026
We are deeply sorry to hear about the ongoing frustration and long phone calls you have experienced while trying to receive your medication. We understand how disappointing it is to encounter these repeated issues. This is certainly not the level of care we aim to provide to our patients. We take your concerns very seriously and would truly appreciate the opportunity to look into your account and help make things right for you. - Embody Team
Debbie C.
Posted
He was easy to talk to. He answered all my questions. Very friendly Thanks Nico
Melissa “M J.
Posted
They promise a seamless experience for getting your medications in a timely manner so you can stay on a consistent dosing schedule. That is a lie. Out of 3 doses total that I have had so far with this company, 1 was correct and timely, 1 was the wrong rx and i had to schedule an appt to fix it, and most recently it is going to be arriving a week past my dosing schedule because they did not send the rx to the pharmacy in a timely manner. Honestly - go utilize a different company. They are not consistent and their phone portal is hard to use. Their chat is not compatible with phones either.
Response from Embody· Oct 14, 2026
Hi Melissa, thank you for sharing your feedback. We are truly sorry for the extreme frustration and disruption to your care caused by missing your dosing schedule, receiving an incorrect prescription, and experiencing delays in submitting your order to the pharmacy. We also apologize for the accessibility issues you encountered with our phone portal and chat features. This is certainly not the level of care we aim to provide to our patients. We would appreciate the opportunity to look into your account details and address these concerns directly to help resolve this situation. - Embody Team
Susan D.
Posted
Prompt responses either by text. Email or a phone call. Shipping the product isn't actually on time. The company sends a prescription to a pharmacy. They then process the fed ex. So it just depends how busy the pharmacy is.
MS.Smiley
Posted
Good customer service
Robbin
Posted
Percy is very helpful and explained things well for me!