JT
Posted
No Customer Service - Prescription Changed With No Notice
I have been using Amble for over a year. Things were great for the first year. My prescription was increased appropriately and I lost 100lbs. When I renewed my prescription Amble lowered the units that I was taking and sent me less medication. I raised this issue with them and they had no response. I am now at the next 3 month cycle and just received a notification that my next shipment has been sent and this new shipment is at a lower concentration - the prior concentration was .5mg/ml and my new shipment is at .25mg/ml. These changes have all been done without any communication. I’m paying the same amount and getting less medication and it is less effective. It is impossible to speak to a live person at Amble. You are forced to use their messaging system. It takes days to get a response and the responses are generally not helpful. While this started as a good program for me, it has turned poor very quickly. I would not recommend using Amble; look elsewhere for a company with better customer service.
Response from Amble Health· Jul 3, 2026
Hi JT, Thank you for sharing your feedback. We're sorry to hear your recent experience hasn't met your expectations. A member of our team will be reaching out to learn more and see how we can help. — The Amble Health Team




