Average
95 reviews
John Hancock Life InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Helping you secure your family's financial well-being today and down the road.Benefits of John Hancock Life InsuranceApply easily and convenientlyReceive an instant online quote with potentially no medical exams required.*Rewards for healthy choicesEarn rewards and save up to 15% on your premiums** for the everyday things you do to stay healthy with the John Hancock Vitality program.Coverage for what you value mostHelp ensure the people you love have the financial resources they need.Learn More*Policy issuance is not guaranteed as any life insurance purchase is subject to completion of an application, including health questions, and underwriting approval.**Premium savings are in comparison to the same John Hancock life insurance policy without participation in the Vitality program. The level of premium savings over the life of the policy will var based upon the Vitality Status achieved.Vitality is the provider of the John Hancock Vitality Program in connection with policies issues by John Hancock. Insurance products are issued by: John Hancock Life Insurance Company (U.S.A), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.
John Hancock Life Insurance (johnhancockinsurance.com) has 95 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
95 approved reviews, newest moderated first
Nancy H.
Posted
Worst company ever. They told me we had no life insurance policy. 3 years later they now have one ? And want all the death info again. It's like reliving the death !! DO NOT USE TIS COMPANY. TALK bout getting screwed at en of life. Customer service from China is unable to understand. Worst ever
Andres
Posted
It’s a fun way to keep active and learn facts on nutrition and staying on top of my health
Brian
Posted
Great Customer Service
Scott B.
Posted
I purchased a disability poicy with John Hancock in the 1980s. I recently became disabled and put a claim in. Heard nothing back from Hancock. I called and called, letters then emails, more certified letters. Given so many cases numbers and told will be expedited then transfer after transfer of telephone calls. Finally I reported Hancock to Dept of Insurance. They told the state that they made a mistake in not processing this. Next thing is a 3rd party call from UNUM gets in touch with me and says I need to start process all over again including the physicians statements. They have it in their possession, but wants the same forms filled out again. This was 6 months after I initially filed and the policy has a 60 day elimination period. So started all over and still nothing. Then I get a bill in the mail that my premium is going up 300%. I am not even working. I should not even be paying a premium at this point, but if I do not then they will drop me and use this as excuse for not honoring policy. HIred an attorney and now out thousands and thousands of dollars. They now want the office corporate tax returns for 5 years from the company I worked for??? This is a personal disability policy. The attorney is now taking this to court. Total cost should exceed $50,000. OVER 35 years paying premiums and this is stealing. At the time of my doihg this review it has now been over one year and o end in site, but Hancock still wants these new massive premiums paid or. will drop me. CROOKED COMPANY. Looking forward to my day in court, but likely Hancock attorneys will drag this on for at least another year. Sad but this will cost me more than what the policy was to pay out.
Laura R.
Posted
I enjoyed watching my points grow. I liked spinning the wheel and winning Starbucks cards. I enjoyed the courses and quizzes and learned from them.
Dr. Travis J H.
Posted
Overpriced just so that they can promote all their add on gimmicks. Just lower the price and drop the nonsense!
Russell
Posted
I have loved being a part of the John Hancock Vitality program. Not only do I have incredible and reliable insurance coverage, the Vitality program has helped me to stay focused on my fitness goals! JHV has rewarded my efforts with gift cards, grocery discounts and an end-of-year rebate on my premiums....all for just for working to be a happier and healthier person. I now pay more attention to preventative healthcare, my sleep patterns and my food choices. Oh yeah, a free Apple Watch was a nice bonus too! I would highly recommend getting coverage through John Hancock insurance AND joining the Vitality program. You will love it! It will change your life!
Kent B.
Posted
I feel like the Vitality program is stuck in old ways of thinking about health and nutrition. Cholesterol and fat are not bad. Seed oils are bad for you not healthy. Meat and dairy are not bad for you. Whole grains are not that good for you.
