JLab AudioReviews of jlabaudio.com

I had a faulty pair of earbuds; customer service was swift to take care of it and made it very easy! I am so impressed. Thank you Lourdes for the quick solution! Customer service is everything these days.

I don't expect miracles for a cheaper ear bud. I don't expect crystal clear bass, incredible treble and clarity beyond belief. I DO however expect something to last at least a year. Five months in they start playing up. Six months in, no charge held, base pack breaks. Six months. For a pair that likely costs £2. No good

I either have odd shaped ears or the design of jbud sport air really is bad and take a lot of finding through Bluetooth your money would be better spent elsewhere.

Review for my recently purchased ( direct from JLAB UK ) JLAB JBuds Pro Signature wired earbuds. Prompt shipping, got to me within 2 days via delivery method chosen ( Free ). Buds work really well, quite a balanced sound with a bit more emphasis on the bass tones. They sound just great with anything from AC>DC to Zappa with a lot of Classical / Jazz and Blues in between. Audiobooks are nice to listen to as well, as they are comfortable to wear over long periods of time. The package I received was missing a set and a half of "Cush-fins" as advertised on the product page, it only contained x1 fin of one size instead of a pair of two sizes ( x4 fins ) in the box. I sent them an email and received a very apologetic reply for the error and an offer to resolve it ASAP. After explaining the situation, I was promptly offered a whole replacement set by their rep., no quibbles, no questions. Their rep. Steve arranged to have me a new set sent from California via FedEx, within the hour of my email conversation with him, excellent customer support indeed. I don't know who I spoke to in my pre-sales conversation about the mic and if it also had a volume control ( it doesn't ) but that rep was very polite and helpful as well. In light of the functioning of the buds to my satisfaction, the customer service experience with both pre and after sales, and especially the quick resolution to the missing parts by their very courteous rep. Steve, I'll earmark this company for future purchases. 5 Stars all round from me.

One of the most horrible pod JLab go air true wireless! Literally they don't stay in ear!extremely awful design! function is bad!please don't throw your money! definitely is not a buy!stay away from this product!I just throw money in the garbage!

I've bought a couple of headphones for both me and my son and they work well. I really like the bluetooth headset I use for work on a daily basis. I love the color, too, and their service was great anytime I needed it.

Soundsystem is very pure.

Rubbish rubbish rubbish. Ear bud don't work and I haven't had them long. About 3 months. Customer service rubbish. I WOULD HIGHLY RECOMEND NEVER TO BUY PRODUCTS FROM JLAB. RUBBISH RUBBISH RUBBISH