JlabReviews of jlab.com

I've had J lab earbuds and products for a few years now. Their earbuds have an amazing battery life and good sound, especially with the app for fine tuning to your liking.

Please don't purchase products from this Company. Please write reviews in all available platforms emphasizing their utter and blatant roadblocks in place to prevent the usage of the fake 2 year warranty. Last year, we threw away 2 Neon sets because the L earpiece was dead within 3 months on one and 7 months on the other and after several unsuccessful attempts at providing the information required by JLAB for replacements, they consistently denied my claims. It was an exhaustive process that yielded no viable results from the JLAB customer service. They are stealing from the American people under the guise of a warranty on their defective products. They will not honor your online purchase receipt from Amazon. They will not honor your online purchase receipt from Best Buy. In essence, JLAB is a scamming enterprise that will not honor its own warranty because you made the purchase online yet that caveat isn't mentioned in the warranty information contained online nor within the product packaging. This should be investigated and I think I should find out how to report this Company's malignant behavior. Thank you.

Five of their eight known earbuds have the same issues with the left earbud not connecting, getting stuck on firmware update that was never authorized nor needed since it's an earbud and charging issues. They brag about their 2 year warranty but even if you registered the item they demand, yes they write you stating verbatim 'Physical proof of purchase not e-mail receipt with date and product number clearly visible ', proof of purchase and will go back and forth for weeks to even look into the replacement then charge you shipping, packing, and refurbish charges. Basically it's a complicated 30% off coupon for a new item that will fail yet again Quality is good when and if they work. Horrible customer service that pushes the automated service help and will redirect you to it if you speak with someone on the phone. No other feed back or human response ever and items barely last ten months. We used to use their business headsets till or purchasing department had issues as well. Corporate account and standard account are horrid.

Ive had nothing but pleasure using these earbuds. They were the first (that I found ) to make pairing and controls on head super simple. besides that I was amazed to get a seriously favourable discount when I complained that my 6 year old ANC generation 1 buds had split on the ear loops. I mean I use them 7 days a week and I tried my luck and I believe benefitted. They would not replace, understandable but a discount on my next pair - clever.

This is about their Go Sport Earbuds. Tinny, cheap sound.

The keyboard is terrible. Used te keyboard for a couple of years, The default settings change without notice. If you hit the delete button, the system logs out. Trump level in this technology. Stay away.

Bought a Mouse with them and it sucks soooo hard. First the pointer was flicking around with no end in sight then the scroll wheel started to skip back and forth even though I just scrolled down. Contacted support. They let me wait for 4 months for a replacement unit. The replacement was broken from the begining too. The left mouse klick would oly work every 3-4 press which is really annoying. Also it would make a loud klick noise eventough they're not supposed to do that. So in Summary it's Bad quality and Bad customer support. Do yourself a favor and buy logitech or other reputable brands this one SUCKS!

very good stuff nice keyboards nice headphones 10000 stars soooo good