Excellent
114 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jewels For Me is dedicated to providing you with the highest quality jewelry available and making sure that you get what you pay for and more. We are a proud member of the Jeweler's Vigilance Committee, an independent organization which monitors our company to make sure everything you see on our website is completely accurate, and complies with all of the highest standards of the jewelry industry. We are members of the Better Business Bureau and are proud of our A+ rating. Our efforts have captured the attention of the editors of Forbes magazine, who have listed us as one of the web's best jewelers.
Jewels For Me (jewelsforme.com) has 114 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 6 reviews with 1 star · Clear filters
Abraham V.
Posted
Would never buy from here again.... promised me several deliver dates and never received till 3 weeks after the first "delivery date" they gave me. On top of that, they never took my payments until a month later after I ordered the product. Customer service is crap and cant truly get ahold of anyone.
rjs
Posted
Spent nearly a month trying to get the jewelry I ordered. The most unbelievably rude seller imaginable. When I finally got it, I returned it. Merchants like this do not get my money. Let the buyer beware. This company's "customer service" is worse than nonexistent. And looking at all their snotty replies to many other negative reviews, I fully expect them to come back and say I'm lying or trying to scam them in some bizarre way. It's what all con artists say. Response: Just as I expected, Jewels For Me responded with a snarky, demeaning, insulting response. How nice that this company has so much time and so little business that they are comfortable posting their disgusting attitudes all over the internet. Unfortunately, I did not read the reviews - and their invariably dismissive and insulting responses - before I purchased from them. In this company's world view, every person who posts a negative review is immediately and invariably wrong. And they are stupid enough to publicly say so in the most insulting way possible. Their response today is just one more example of that stupidity.
Nadia
Posted
I am a UK customer and I ordered a ring from Jewels for me. The company contracts out to International Checkout for international orders. I never saw my ring. I received an order confirmation from International Checkout, the money was taken but I never received any further communication or my actual order. I got no response from International Checkout everytime I tried to contact them. Jewels for Me were very unhelpful when I contacted them, even though it was their decision to use International Checkout. I feel scammed and am very disappointed in the poor customer service for international buyers provided by Jewels for me. Updated 8/5/17 I am not a confused customer. I ordered from the Jewels for me website. The use of International Checkout was not my choice but the method that Jewels for Me uses to provide custom to international orders. My credit card statement clearly shows my payment going to Jewels for Me. Nice try Jewels for me. But it is still your customer service which has failed. Update Well Jewels for Me is now accusing me of being a liar. I have provided my purchase info to trustpilot as requested to show I am an actual customer. And this is Jewels for Me's response? Nothing more to say really - just Wow!
Response from Jewels For Me· May 10, 2018
It's tragic that honest, hardworking companies are forced to suffer bad reviews from people who blatantly lie about their experience. It's sad that this customer has nothing better to do than to slander our reputation for no reason whatsoever. There is absolutely no possible way that the customer has a statement showing her payment going to Jewels for Me. We never charged her, we don't have her credit card information, we don't have her address, and we never shipped anything to her. It's also sad that the Trustpilot website allows their users to slander honest businesses without reprieve. Just for reference, Jewels For Me has been in business since 2002, maintaining an A+ rating with the Better Business Bureau. Our jewelry is of the highest quality in the industry, at prices that are unmatched by our competitors. We are an honest and decent company that always does its best to do right by each customer, which is why this false review is so upsetting and requires a strong response. We will take up the issue further with Trustpilot to have this false information removed. If the customer wants to prove that she is not lying, all she would have to do is send in a copy of this credit card statement that she claims to have, showing payment going to Jewels For Me. But she clearly can't send it in, as it doesn't exist.
Gabriella S.
Posted
Very disappointed with infinity ring ordered as Christmas present. The image of ring shows on a ring finger of a woman, this finger would only be suitable for my pinky finger, and I have very small hands. Clearly the image had to be altered to give the illusion of a larger ring. It may have looked nice, it was clearly a child size piece of jewelry. Another very annoying problem was the return. I was provided 2 different zip codes, the one on the box was different from the website. I chose the wrong one, had the return package sent back to me because of improper address and had to ship it a second time. So not only did I not receive a ring, I paid shipping twice for nothing.
Jon
Posted
I contacted the company via email after receiving a ring that was missing a stone. I attempted to call the company, but the number was inactive. I guess providing an inferior product goes hand in hand with poor customer service.
Customer
Posted
The ring I purchased was not as-pictured, and customer support has not responded to my emails about arranging a replacement or refund. I'm still hoping they manage to pull out a customer service save here, but am not holding my breath.
Response from Jewels For Me· Jun 28, 2014
No need to hold your breath - we respond to all of our e-mails very quickly, and without exception. Please check your e-mail junk folder - maybe our responses ended up there. If you don't see any responses from us, please use the 'contact us' link on our website to send us a message, or send an e-mail directly to our general manager at '[email protected]'. We are very interested in knowing why you feel the ring you received was not as pictured, and we will make sure you are taken care of. Thank you.
