JaredReviews of jared.com

Please will someone contact me. I am a UK based customer who has visited your Orlando stores (International Drive & Millenia Blvd) and purchased many items (Rings / Watches). I think your brilliant. I want to buy 2 more rings but how can I talk to someone. No e-mail add, I have tried the chat with no reply. Not impressed and its me who wants to spend more money with

Bought a priceless necklace online, first time customer. Had a horrible time with customer service. Never did receive my necklace, nor have I received my money back. Turns out they sent it to a different state that I’m in. Very unhappy and I will never again by from Jared. When I called customer service, there’s always a way and then I get hung up on.

Bought a Mother's Marquise-Cut 5 gemstone ring for anniversary Sept 2022. By Feb 2023 2 of the stones had fallen out. Contacted Jared support in May to finally get it fixed, being told because I did not bring it in for 6 month "inspection" it would cost money to repair. Waste of $700. Need to bring it into a physical store for a 30 min inspection just to be told how much it will cost me. Don't waste your time or money, find a jeweler who will stand behind their products and make things right when they fail so quickly.

I was so impressed with one of the employees at Jared Galleria of Jewelry on Fort Couch Road in Bethel Park, that I felt led to write this review…….My daughter’s boyfriend asked me to go with him to look for an engagement ring. We started our ring search on Friday, April 28, 2023, and Jared was the third of the three stores that we visited that day. Nora was the sales person who helped us, and honestly, she could not have been any more amazing! She was professional, knowledgeable, incredibly patient, and extraordinarily creative. We were looking for something really different, not your run of the mill engagement ring. I told Nora how much I loved Le Vian Jewelry. She told us that Jared was having a LeVian Trunk Show the following Monday, and she scheduled an appointment for us. We were both thrilled with the trunk show. Le Vian had so many incredibly beautiful and unusual rings! It was difficult for us to find any that we didn’t like. It was wonderful to hear that Jared has access not only to their instore diamond’s, but to hundreds of additional diamonds. All of the stores that we went to had beautiful engagement rings, but Jared had something that the other stores didn’t. They had someone who really cared and wanted to find the perfect ring for us. Nora is genuine and personable, and we really enjoyed working with her. She is a wonderful asset to Jared Galleria of Jewelry, and because of the pleasant experience that we had there, I would highly recommend Jared Galleria of Jewelry in Bethel Park.

I got a gold necklace for my nephew and found that other place sell maybe half price of it.. but he likes it so i'm ok i just think maybe they should lower the price a bit but maybe they have to host so many nice sales rep in the store and pay those high rent so i will still give my business to them.

Poor customer service at Jared of Galleria Knoxville TN. Does not respond to customer service experience

Today my appointment was for jewelry inspection. Alex was my inspector, and he has been for at least the past 3 or 4 years. ALWAYS,courteous, respectful, professional, and just FUN to be around makes me smile. He does a great job and goes beyond the call of duty. Love going to store Clearwater location everyone speaks and smile Donna, Shelley, Michelle, Alex, and remembers you.

Jared Comenity customer service is terrible. I've requested to have my card mailed to me 4 times now, and I still haven't received one. Every time I call back they either have my address somehow added incorrectly, my name misspelled, or something else missing. I can't log in to my account because I don't have the card, which has my account number. The paper statements aren't showing up because they forgot to input the apartment number. Then they misspelled my name. Then I moved, so I've had to go through the whole process again. I can't pay unless I call them, which takes forever since I don't have my account number and has a fee associated with it. They won't give me my account number over the phone, but I have to provide my SSN, DOB, Address etc??? So frustrating, I highly recommend avoiding any financing with this company.