Average
83 reviews
jamesleather.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
James Leather was built on a simple belief: leather goods should be tough enough to handle your life and honest enough to improve with age. We make bags, wallets, jackets, and accessories for men and women who want the real thing. Not fast fashion with a leather label. Not bonded material that cracks after a year. Full-grain leather, crafted to develop character the more you use it — the kind of goods that get passed down, not thrown out. Every product in the James Leather collection is designed around durability first. The stitching, the hardware, the cut — everything is chosen to hold up under daily use without sacrificing how it looks. Rugged doesn't mean rough. It means built right. We serve customers across the United States with fast shipping and a team that takes customer service seriously. If something isn't right with your order, we make it right — no runaround, no fine print. James Leather isn't for everyone. It's for the person who's tired of replacing things and ready to own something that lasts. If that's you, you're in the right place. Explore the full collection at jamesleather.com.
jamesleather.com (jamesleather.com) has 83 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
83 approved reviews, newest moderated first
Brad B.
Posted
I had an issue with the strap and buckles on my leather briefcase and rather than fix it, they sent me a new one. The briefcase was also out of warranty and they still honored it. Very good customer service and communication throughout. I'm very happy with my new case.
Response from jamesleather.com· Aug 30, 2026
Thank you for your honest and kind feedback! We truly appreciate it!
Bob A.
Posted
OUTSTANDING!!!! Ms. Gitta, was extremely instrumental during the process and development of my custom made Moto Leather Jacket with her communications and going the extra mile to make my experience very pleasing and successful. My next leather coat will be with James Leather!!! Thank you!!!
Response from jamesleather.com· Sep 22, 2026
Bob, your are very kind. Thank you for your kind words!
Joe
Posted
Ordered and received my Large Full Grain Leather Laptop Briefcase in vintage Oak. The quality of the leather. The quality of the stitching. The smell of the leather. This bag exuded quality from the first time I saw it. Now, about 4 weeks in and I love this bag. Roomy enough for working between 3 different offices. I am able to bring ALL of my needed files, information, books, laptop, tablet, chargers - everything fits and is organized so well. This bag is so roomy and easily organized, it makes working from 3 different office spaces in 3 different towns easy to navigate and manage. I believe this bag will last my lifetime...which is unfortunate, because I think that I would like to have the Leather Business Travel Briefcase, as well...and now will have a hard time justifying the purchase of it! Ordering was simple. Customer service and communication was impeccable. Shipping was quick and on time. Quality and value were far greater than what I expected. I am super pleased with this purchase and will certainly be buying from James Leather again.
Response from jamesleather.com· Sep 22, 2026
Thank you, Joe. I appreciate the time you took to leave us the review!
Travis W.
Posted
Quick shipping - great quality leather bag. Bought for a gift and she loved it!
Response from jamesleather.com· Oct 22, 2026
Thank you so much, Travis! We're so happy the bag arrived quickly and that she loved it. It means a lot that you chose James Leather for a gift. Gitte / James Leather
Denise C.
Posted
I was looking for a gift for my nephew who was starting his first year as a middle school English teacher. I thought that a leather messenger bag might be an appropriate gift. Not only did he love it, he said he'd look cool with his students. A win-win! Thank you, James Leather, for the perfect gift for my wonderful nephew!
Response from jamesleather.com· Aug 20, 2026
Denise, I am so happy that the gift worked out well for your nephew! You are a very thoughtful aunt!
Jay C.
Posted
Great customer service and products
Response from jamesleather.com· Aug 20, 2026
Thank you Jay, It was a pleasure working with you!
Caitlin
Posted
The quality of the bag was high and the price was fair. It's comfortable to wear and I can't wait to bring this on my next hike. They emailed me with updates on when it was sent out and kept the line of communication open.
Response from jamesleather.com· Aug 19, 2026
Thank you so much for your kind review, Caitlin!
Scott D.
Posted
The website was easy to use and the shipping was quick and reliable. Very nice leather product!
Response from jamesleather.com· Aug 7, 2026
Thank you for your kind words, Scott!
