Excellent
167 reviews
JALIZAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.
JALIZA (jaliza.com) has 167 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
167 approved reviews, newest moderated first
Janice R.
Posted
I just purchased my first product and it didn’t arrive to the correct address, but I thank God for Jaliza for making it right and easy to figure out what the problem was. I’m very satisfied with the product and I will definitely be ordering another one very soon thank you for working with me and I look forward to working and supporting your business.
Sebrina
Posted
The experience ordering a Jaliza wig was exemplary. I ordered a full braided knotless wig and I did not like the color I ordered. I called customer service and they gave me an option of a refund or replacement. I replaced my wig with another full knotless and it is perfect! The color is vibrant and the feel is amazing! It! It's so soft and it was so easy to fit my crown with adjustable straps. I would not hesitate to purchase another!!!!! Customer service was so helpful! They truly made the replacement procedure an easy one!!!!!
Stephanie
Posted
Let me first say I'm not a review person I usually don't write them but my experience was so heartfelt I had to share it. I am a truck driver and it's hard to look good on the road and I count on the quality of Jaliza's braided wigs to keep me looking fabulous! I ordered the wig but didn't get home until weeks later to retrieve it. Then I discovered I ordered the wrong color! I contacted customer service about exchanging the unit they said no problem I sent pictures and they told me to return it in 7 days unfortunately you can't just pull a truck up to a post office so that took another couple of weeks. I contacted them with the issue and they were glad to help. Jaliza, was very patient and work with me through the process. I was finally able to return the unit, then I find out that my color was out of stock. My heart dropped until they explain that they would upgrade my wig in the color I wanted for no additional charge! Amazing!!! This review is not about the wig as it is about how they treated me like a real person that cared about my concerns and treated me with respect like they valued me as a customer and that's what I appreciated the most. And I will reciprocate by being a loyal customer!❤️
RoRo
Posted
Great customer service and my issue was resolved quickly.
Shonda H.
Posted
My issue was resolved quickly, which made my experience with Jaliza great! I will continue to use this company.
Response from JALIZA· Oct 20, 2025
Hi, dear Shonda. Thank you for your lovely feedback! We're thrilled our team could resolve your concern promptly. It's an honor to know you plan to continue choosing us, and we can't wait to welcome you back for your next beautiful style!
Patricia L.
Posted
This review is based only on responsiveness to an ordering issue. I accidentally made a purchase that I was not ready to make. I immediately reached out to support to request a cancellation of the order. I went to bed and when I woke up I had a response that the order was cancelled. Since then I ordered the unit and I am waiting for delivery. It was over $340 so I pray that it does not disappoint. I will definitely post after I get it
Response from JALIZA· Oct 20, 2025
Hi, dear Patricia. Thank you so much for your kind words! We're glad our team could promptly assist with your order cancellation, and we appreciate you taking the time to share your positive experience. Looking forward to serving you again soon!
lisa A.
Posted
I recieved my wig. I needed a small and the 121 strands was a bit much for me but the wig is amazing I have already ordered a wig from jaliza. Reaching out to there customer service was an amazing experience they can teach some of our us customer service people a thing or to. They accomate as much as they can to satisfy what you are needing.
Response from JALIZA· Sep 22, 2025
Dear Lisa, We’re so glad to hear you love the quality of your wig, and we truly appreciate you highlighting our service! We completely understand about the density—everyone’s preference is unique, and we’re always here to help you find your perfect match. It means a lot to us that you took the time to share your experience. We can’t wait to assist you again whenever you’re ready! Warmly, JALIZA TEAM
Kedrin R.
Posted
I received my wig it is everything I thought it would be everyone thought it was my natural hair gorgeous
Response from JALIZA· Sep 22, 2025
Dear Kedrin, Thank you for your lovely feedback — it made our day! 😊 We’re so happy to hear that your wig arrived on time and met your expectations perfectly. We truly appreciate you choosing us and can’t wait to help you shine again soon! Warmly, JALIZA TEAM
