Omar V.
Posted
Customer Service
Made a mistake on my shipping address and talked to Ethan Bruce with Customer Service and got it corrected for me ASAP. Great customer service, Thanks.
Average
613 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
Omar V.
Posted
Made a mistake on my shipping address and talked to Ethan Bruce with Customer Service and got it corrected for me ASAP. Great customer service, Thanks.
Anonymous
Posted
Thank you Walter R. for updating the shipping address on my order so quickly. My niece will be so happy to receive her Christmas present.
Alona
Posted
Beth was super helpful and proceeded my request quick and easy with my order! Thank you so much again!
Steve
Posted
This company is basically a scam. I ordered a Cincinnati Bengals “Starter Jacket”. The colors are all wrong and there is nothing Starter about it. When I tried to initiate a return, they said that there is nothing wrong with the item and that they wouldn’t do a full return. Offered me 30% refund and that was that. I was made to believe that this was a duality item by the price, but it is not. Please avoid this company at all costs if you want to avoid getting ripped off.
Susana Dans A.
Posted
David fué muy amable y aclaró perfectamente mis dudas👍
Becky
Posted
Although the item arrived fast the quality is very poor. The emblem has been stitched on rather than vinyl, as has the logo. (Unlike the photo advertised). It looks nothing like the photo unfortunately and is definitely not worth the price I paid. Very very disappointed.
marci B.
Posted
Staff was very helpful and extremely nice. Made sure all my issues were taken care of. Great group of people to work with.
Ryan
Posted
I have yet to receive my order but I wanted to write this review just to say that if its quality is anywhere near the quality of the customer service I received from David, its going to be amazing! I had difficulty with sizing and David walked me through the process and replied promptly and politely to every email I sent. Thank you David!