Jagoda Z.
Posted
Worth it!
I bought 4 posters and they are very good quality. Also they have great customer service. Definitely recommend:)
Average
81 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ivy and Wilde is a unique homeware boutique featuring collections of quirky and interesting products for the whole family.
Ivyandwilde (ivyandwilde.com) has 81 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
81 approved reviews, newest moderated first
Jagoda Z.
Posted
I bought 4 posters and they are very good quality. Also they have great customer service. Definitely recommend:)
Annah
Posted
Well, I see why people got angry, I was waiting for a long time for my order as well. But to be fair- every time I got in touch with them- they answered, and when I finally received my product- it was exactly what the photos show. I got black cutlery from them and I actually like it.
Coral
Posted
I bought 4 items on there, it was not cheap, they were shipped late individually from China. They are in horrific condition with the stitching messy and hanging off the garments or toys. All of the items are made in completely different fabrics than the pictures they look so cheap and tacky. All of the labels read terrible English. I can only assume this is a scam website that produces stock in China, do not trust them!!! I will not send back as it seems through trust pilot they do not refund. Absolutely disgusting service.
Response from Ivyandwilde· Feb 28, 2020
Hi Coral, Please accept our most sincere apologies. Please understand that the company was going through some major changes and now the ownership has been switched to a responsible team who cares about all the valuable customers. I would request you to kindly reach out to us at [email protected] and share your issue with details like order number and value and we will definitely resolve, better late than never. Looking forward to your mail.
Ingrid
Posted
Ivy and Wilde is a scam. I have paid 280 usd but did not receive my goods after 2 months. I cancelled my order and was told they refunded the money but after a month it is still not on my account! I think I will go to the police if I don't receive my refund within a week. If I read the other comments it seems I am not their only victim.
Response from Ivyandwilde· Feb 28, 2020
Hi Dear, Please accept our most sincere apologies. Please understand that the company was going through some major changes and now the ownership has been switched to a responsible team who cares about all the valuable customers. I would request you to kindly reach out to us at [email protected] and share your issue with details like order number and value and we will definitely resolve, better late than never. Looking forward to your mail.
Jane
Posted
0 stars!!! TERRIBLE! Place is a scam. They have cheap stuffed baby toys going for $50+ (which I thought was ridiculous but it was for a baby shower), then I see it's getting shipped from CHINA! What a rip off considering it probably cost $1 to make. On top of it, it's been over a month since I ordered and still no tracking updates. Customer service is terrible. If you're going to mark-up a product like that, at least ship to customers in a timely fashion. SHUT THIS PLACE DOWN
Response from Ivyandwilde· Feb 28, 2020
Hi Jane, Please accept our most sincere apologies. Please understand that the company was going through some major changes and now the ownership has been switched to a responsible team who cares about all the valuable customers. I would request you to kindly reach out to us at [email protected] and share your issue with details like order number and value and we will definitely resolve, better late than never. Looking forward to your mail.
Fredrik
Posted
I bought some posters online and when they came the pictures in the posters was a horrible quality!! It just seems that they have taken a small photo and blown it up to make a terrible image..... no refund! This is a scamming website - keep away!!
Response from Ivyandwilde· Feb 28, 2020
Hi Fredrik, Please accept our most sincere apologies. Please understand that the company was going through some major changes and now the ownership has been switched to a responsible team who cares about all the valuable customers. I would request you to kindly reach out to us at [email protected] and share your issue with details like order number and value and we will definitely resolve, better late than never. Looking forward to your mail.
Suvir R.
Posted
Substantial customer service for International packages Products looks great but their response to international packages is alarmingly low. I purchased products from them on July 31, its 4th of Oct and the items have still not arrived. When you mail the support team all they have to say is "We recommend to wait and keep updated on tracking status:" I'm not sure if their service standards are good locally but internationally they either need to think of better ways to service their customers or just not do business.
Response from Ivyandwilde· Feb 28, 2020
Hi Suvir, Please accept our most sincere apologies. Please understand that the company was going through some major changes and now the ownership has been switched to a responsible team who cares about all the valuable customers.
EJ
Posted
Amazing company with excellent branding and with very nice products! Will keep coming back!