Excellent
329 reviews
ItsHot.com Diamond Jewelry & WatchesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
ItsHot.com Diamond Jewelry & Watches (itshot.com) has 329 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
329 approved reviews, newest moderated first
Bill P.
Posted
Huge selection of diamond watches at fair prices. Indeed, welcoming staff are motivated not to just make a sale and commission, but to actually find the best item to your liking. I left the store absolutely happy with my new watch. Thank you!
Dayeday
Posted
Hello,I recently purchased a Luxurman diamond watch and was pleased how good the quality of the time piece was made!Luxurman watches do sparkle!
Waylon T.
Posted
Went in to get my wedding band that I purchased from them a while back dipped & cleaned for our anniversary celebration! The staff was incredible & super helpful. My ring came back in less than a day looking brand new! Super affordable price too!
Kenneth W.
Posted
They have always been extremely professional and knowledgeable. No matter the occasion they have been able to fit me with the perfect jewelry item, be it for me or a gift for my wife. I can’t say enough good things about this store.
Charles Y.
Posted
I bought a diamond watch for my mum here and I am absolutely satisfied with every part of the purchase. It was fast, efficient, great recommendations from the staff, the watch looks amazing.
Joleen C.
Posted
Great experience. Was having a hard time finding exactly what I was looking for until I went to them. Great selection and everyone was so helpful, they didn’t mind to customize one of the rings in their selection to my specification! I had my dream diamond ring in under 2 weeks! Thanks for making this a very special Holiday Season.
James W.
Posted
You know it's sad when you have to write a bad review of a place or a company to really get something done! I want to thank Margo A. For helping me !
Response from ItsHot.com Diamond Jewelry & Watches· Apr 7, 2021
I just reviewed your account and communication, you asked to return the watch for refund because you didn't like it, you did not ask for the watch to be returned for repair. Representative patiently explained that we provide 30 days money back guarantee, since it has now been close to 2 months since you received the watch, it is not eligible for return. It does not matter if it was worn or not. She also explained that although is past money back guarantee, it does come with a 5 year manufacturer's warranty and we stand 100% behind our products, so if there was anything wrong with the watch you are welcome to send it back for repair or exchange. So you don't need to be careful, but you sure should be educated and read the simple return policy: we provide 30 days money back guarantee, not life time return guarantee. Again: if there is really anything wrong with the watch then please contact us clearly stating you need the watch repaired and you will definitely be assisted and watch will be either repaired or exchanged.
Myra A.
Posted
Absolutely the best jewelry shop in the area! Best prices, and it’s a family owned business that truly values their customers.
