Great
509 reviews
iStorageHonesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
509 approved reviews, newest moderated first
D. A.
Posted
The staff made the rental experience second to none. Up front with costs, no hassles. Easy to get started and didn't even have to make a second trip for some of the supplies I needed. Unit was spotless which was a pleasant surprise. Well done guys.
DR
Posted
The staff were friendly and quick to get my temp controlled storage unit. I would recommend this location.
Elena B.
Posted
Helpful people at the property and great property. Clean, well lit and climate controlled. Very happy with this choice!
Timothy C.
Posted
the staff is very professional, facility is very secure. Definitely recommend
Kenneth B.
Posted
We had a great experience with IStorage and its staff.I do recommend them for storage and U-Haul needs.
Richard F.
Posted
Great experience with the people in charge. It was an exhausting day, and the man and woman that checked me in were very nice to deal with
Richard G.
Posted
I had 3 10x20 storage units at the Deere Rd location. I was shocked to see a 30% increase in the rate. Further the rate increase was given with to me without the required 30 day notice. When questioned I was told there was a 5 day grace period so the 25 day notice was acceptable. As I proceeded to move out I was charged a whole month for using that same grace period. Complaining to the local manager resulted in absolutely nothing. If this is how iStorage operates then I cannot recommend any of their facilities.
Nora M.
Posted
I shopped around for cheap storage, and iStorage was the lowest priced in my area for climate-controlled units. I also got a discount for being a AAA member. The staff is very friendly and the manager attentive. The units are very clean and the site seems very secure. Happy to store my stuff here!
