Poor
23 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Irelandwestairport is listed under Airlines & Air Travel.
Irelandwestairport (irelandwestairport.com) has 23 customer reviews on Rated Honest, with an average rating of 2.3 out of 5.
23 approved reviews, newest moderated first
Vasile C.
Posted
Very racist the lady at check in for Barcelona Girona fligh on 2nd July. Shame on you. First time when happens. No more flights from here. Better from Dublin, even if I have to drive 500 km. Try to avoid...
FrequentFlyer
Posted
Its not so much the 10 Euros per passenger "development charge" which, according to Trustpilot reviewers, has been taken for over 13 years, at least - it's the extremely rude, uniformed-authority-types they've planted at the charging kiosk who, when asked what the fee is for (no information prior to security, anywhere in the airport, on your booking information or on their website, bellowed "No pay, no go" .... First of all, that's a threat, not a request for funding... However, I merely enquired what the fee was for, in order to pass through to security. I travel to and from Ireland 3 times a year. This is my first and last use of Knock Airport. They should use the mandatory investment money for some basic customer service training from the superior Shannon, Cork or Dublin. The leaflet that was then thrust into my hand when told "go have a read about your investment" stated that Knock Airport have 'taken', spent and are continuing to 'take' for the "upgrade of the electrical infrastructure" It should look like the Vegas Strip by now.
David D.
Posted
Airpirt fine but unexpected extra airport charge of 10€ when already paid taxes to airline. Should be included. A short-sighted, greedy extra that creates bad last impression of West Ireland.
Daily Mail H.
Posted
Rude gate staff earning their keep charging passengers if their bag is 1cm too wide. Ryanair. Sour faced hatchet heifer in a dead end job acting like the gestapo. Roll on the EU mandate and these losers won’t get the ONE THIRD of their money for being ignorant.
Sinead
Posted
Super airport servicing the West of Ireland. Quick, convenient, no chaos. Parking 2 min walk from terminal and great destinations to choose from.
Carmel P.
Posted
My husband and I flew to Malaga on the 1st October we got to the airport to find out that my suitcase was not in the boot of the car.I went immediately to the Ryan Air desk to ask if it was possible for my daughter who was an hour away to collect my suitcase and bring it to the airport.The ground hostess reassured me that it would not be a problem she advised us to go through she would get it checked and bring it to the gate.I was still in the queue when she brought the suitcase to me.I was so relieved she was more than happy to help me so kind and caring.I often travel through Knock airport going to the UK.i find the staff always friendly and happy and nothing is too much trouble.I am forever grateful to everyone involved.
marie.
Posted
Arrived back from a Luton flight to discover I had mislaid bags. Phoned airport re same and assured by a very kind lady that baggage was located. I decided to drive back later that evening and a very kind, helpful gentleman, Mick Monaghan assisted as offices were closed. I fly from Knock and I always say....Knock Airport has the most professional, helpful staff, a pleasure to deal with on every occasion.
Justine H.
Posted
A development charge of 10 euros per person for some reason? Flights delayed with no communication. Had to try to find information on line. Over crowded and stressful. 😔
