Average
127 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Irazia is listed under Clothing & Underwear.
Irazia (irazia.com) has 127 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
Showing 58 reviews with 1 star · Clear filters
Catherine B.
Posted
Be careful not be scammed
Response from Irazia· Oct 25, 2026
We're sorry Catherine to hear you've had a concerning experience. We take your feedback seriously and would appreciate the opportunity to understand what happened. Please email [email protected] with your order number so our support manager can look into this personally. Sincerely, The Irazia Team
Kiriahna Victoria D.
Posted
This company not only took my money, they NEVER sent my original package. When I asked about being refunded and not have a replacement sent they did the exact OPPOSITE and sent me the product I no longer wanted. They did this so they could collect a 20% restocking fee so they could still get a penny out of me. I specified over at least 6 different emails that I did not want a product any longer and still sent it anyways. I find it very gross misconduct that they went against what I said I would like to proceed with and did their own thing. DO NOT BUY FROM THEM. Its a faceless corporation with a lot of work around to even get replied to. If I could give zero stars, I would love to. Amazon sells the exact same brand online, so just go to a place where a return is extremely simple and you can get your full refund.
Response from Irazia· Oct 22, 2026
Hi Kiriahna, We're truly sorry your original package never arrived and that your request for a refund wasn't handled as you clearly asked. We understand how upsetting it must have been to repeat yourself across multiple emails and still feel unheard. We've flagged your review for our support manager to investigate personally. Please email [email protected] with your order number so our manager can follow up with you directly. Sincerely, The Irazia Team
Alicia P.
Posted
unfortunately, i have tried the 2 largest sizes in the fleece lined leggings. the size chart is accurate in that if your hips are larger than you waist (as most bodies have), the fabric will not fit over larger hips in order to get the tights on all the way despite my body measurements being within those on the size chart for the 2 largest sizes. the waist feels like it has a death grip on my legs. disappointed. the only good thing was the customer service processing the exchange and final return.
Response from Irazia· Oct 22, 2026
Hi Alicia, we're so sorry the fleece-lined leggings didn't fit comfortably, even after trying the two largest sizes. We understand how disappointing it must have been to find that the fabric wouldn't comfortably fit over your hips, despite your measurements matching our size chart. We're glad our customer service team was able to help with your exchange and return, but we're sorry the leggings themselves let you down. We've flagged your feedback to our support manager to review personally. If there's anything further you'd like us to look into, please email us at [email protected] with your order number, and our manager will get back to you directly. Warmly, The Irazia Team
Annette H.
Posted
Don’t order from here they took my money out of my account but never sent my order and I have sent email and nothing
Response from Irazia· Oct 22, 2026
Hi Annette, We're so sorry that you've been charged for your order without receiving it, and that you've emailed us without getting a response. We understand how frustrating and worrying this must be. We've flagged this as urgent for our support manager to look into personally. Please email us at [email protected] with your order number, and our manager will get back to you directly to work this out with you. Warmly, The Irazia Team
Anonymous
Posted
Extremely poor quality. Day 1 and there were snags, and piling from the outside. Don't waste your money. I wish I could submit a picture here to share with everyone. Sooooo disappointed.
Response from Irazia· Oct 21, 2026
Hi there, We're so sorry that you experienced snags and pilling on the very first day. That's incredibly disappointing, especially when you expect your new pair to be good quality and last. We've flagged your feedback to our support manager, who will look into this personally. Please email us at [email protected] with your order number, and our manager will get back to you directly to work this out with you. Warmly, The Irazia Team
Stephanie S.
Posted
Horribly made product. While putting on, they don’t snag or leave holes, but you can definitely see the stretch marks from where your fingers pulled them up so there’s long finger marks running up your legs.!!! so tacky. So cheap.!!! and now I have to pay them 20% to take them back.. horrible company horrible customer service do not order from them! I should also mention that I had to wait over three weeks from my order. I tried to cancel it several times and they ignored me. In the day they shipped it is the day they responded and said oh sorry we already shipped. Complete scam don’t waste your money.
Response from Irazia· Oct 19, 2026
Hi Stephanie, We’re sorry to hear about your disappointment with the product and your experience with our service. We understand how frustrating this must have been and would appreciate the opportunity to review your concerns. Please email us at [email protected] with your order number so our support manager can personally look into this and assist you further. Warmly, The Irazia Team
Katie S.
Posted
I was hesitant to order from this company, and I see why now. I did email the company and they did respond within a timely manner. I ordered on the 29th of September and received my products today the 14th of October. Normal shipping time from China. Here’s the thing that really makes me angry! I ordered three pairs of the fleece leggings because it was buy one get one half off and then get another pair half off after I ordered. I also ordered a bodysuit from them. ALL THE TAGS ON THE PRODUCTS HAVE BEEN CUT OFF! Meaning, I now have to figure out which pair is which size. Why would a LEGIT company cut the tags off of the products? Even the tag on the bodysuit is cut off. Not even discretely either, can clearly tell that someone took a pair of scissors and cut the tags. Probably ordered from SHEIN and sold them for 10X’s the price. I paid over $100 for three pairs of leggings and a bodysuit. Be sure to always check Trustpilot before ordering! NEVER AGAIN! I would zero stars if I could!
Response from Irazia· Oct 15, 2026
Hi Katie, We’re truly sorry for your disappointment, especially regarding the missing product tags. We understand how frustrating it must be to have to figure out which size is which, and this isn’t the experience we want for our customers. We’d appreciate the opportunity to look into this and help. Please contact us at [email protected] with your order number so our support manager can personally review your concerns. Thank you for bringing this to our attention. Warmly, The Irazia Team
Vandilyn L.
Posted
Horrible! I am allergic to the dye in this product! I have been trying to get a return and refund started but the company is ghosting me and will not help!!!! Also, they get the information from my emails requesting the return but just will not respond, they sale you the product but will not honor their on return policy!
Response from Irazia· Oct 15, 2026
Hi Vandilyn, We’re truly sorry to hear about your experience and that you’ve had difficulty getting help with your return. We understand how concerning this must be, especially given your reaction to the product, and we sincerely apologize for the frustration. We’d like our support manager to personally review your case and assist you. Please email us at [email protected] with your order number so we can look into this further. Warmly, The Irazia Team
