InyouthsReviews of inyouths.com

We ordered 6 mirrors for our salon. Although, we had to practice patience on the delivery time… the mirrors have completely transformed our space. They are beautiful! They also really add to the work we are able to provide for our guests. The lighting is fantastic! The communication with the company was great. They helped in every way possible to make certain we received all 6 mirrors.

We have only recieved one mirror out of the eight we ordered last year.

There’s a long list of reasons this was one of the best experiences in customer service that I’ve encountered in fifty years. One of my contractors hung an Inyouth and for one of many possible reasons, the mirror fell off of the wall and was destroyed. Needless to say, panic set in...when I thought I was out of options, Jean (InYouth Customer Service) came to my rescue! Jean was willing to move mountains to meet my satisfaction and left me in way better shape than how she found me!!! The replacement mirror is THE center piece and demands more attention than the 6 figure wall-art that is hung across the room! I’m so excited to have built a relationship with InYouth and look forward to doing business with them in the future!

This review might be a bit premature since the mirrors have just been installed. No issues yet with the functionality. Positive: Service team responded to questions in 24 hours. Delivery date promised was met. Reasonably priced. Negative: No user manual.

It was generally OK up to the shipping. The shipping time took too long, was passed between carriers, and the mirror arrived broken. I'm anxious to see how long it takes to get a replacement. 06/21/23 Update - I've reduced my rating to one star as their customer service is virtually nonexistent. I've called and emailed without a response other than "I'll create a ticket and you'll receive a response within 24 to 48 hours." Of course the response doesn't come. I have serious doubts about the viability of InYouths and am beginning to think they're a scam. Thinking about contacting the California Attorney General's Office Consumer Fraud Division and reporting them. 07/03/23 The replacement mirror arrived on June 30, 2023, and it too was broken. Delivery was refused and it was returned to the carrier. Email sent to InYouths advising them of the second broken mirror and requesting full refund of purchase price. Email from InYouths received last night notifying me that I would be receiving a full refund to my credit card and to allow 1 to 3 days for it to process. I will update again IF the credit card refund is processed. 08/12/23 Update I have received my refund for the broken mirror.

THIS IS A SCAM. THEY TOOK MY MONEY IN JANUARY AND NOW WILL NOT GIVE ME A STATUS OF MY ORDER OTHER.

I ordered my mirrors (5) back in December 2022 and still waiting. I found out too late that everyone is having this problem. But I see some receiving their orders. Still concerned its a scam. Should have ordered local and paid more to get it in a reasonable timeframe. Customer service thru email is sketchy as well with no definite answers. Very frustrating.

Paid to expedite my mirror & now its past the original delivery date & still don't have it. Only received 1/2 of my expedited money back. Mirror is coming directly from China & dealing with InYouth is like dealing with a bunch of 2 year olds.