Dorian
Posted
Great customer service
My prints got lost on the way over, but I was supplied with a replacement shipment that arrived without further problems. Great customer service and policy!

Average
150 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since INPRNT was founded in 2006, we have worked to help artists spend more time doing what they love: creating. We make gallery quality art prints at our studio, handling all aspects of printmaking, shipping and customer service.
INPRNT (inprnt.com) has 150 customer reviews on Rated Honest, with an average rating of 3.2 out of 5.
150 approved reviews, newest moderated first
Dorian
Posted
My prints got lost on the way over, but I was supplied with a replacement shipment that arrived without further problems. Great customer service and policy!
Anne
Posted
We bought some posters with shipment to Germany. The quality of the prints are great but they wrote way too high a value on the package so we had huge customs fees. The value had nothing to do with our order value and I'm so angry about that. Thy would a company do that and make the customer pay much more even without them having any advantage. I wrote the customer service but never got a reply. Will never order again! Edit 3.8.2025: I wrote the customer service again and didn't get a reply.....
Response from INPRNT· Feb 24, 2025
Hi! Can you please contact our support team with additional information? Our line on the packages are directly copied from your order invoice, so the values should be the same. The team will be happy to look into that for you.
kunder
Posted
I got a problem with my first order. The printings got damaged. I contacted Susanne and she sent me a new order which was perfect. I recommend it and I will order again !
Cris G.
Posted
Even after a miscommunication issue that led to my order (international shipping) being returned and lost, their customer service was stellar and quick, solving the problem in less than a week.
Melanie M.
Posted
Great customer service
Towseef D.
Posted
As an artist i was selling my art on inprnt, i accumulated around $70 but as soon as i requested my money i got locked out, now i can not access my account/profile. i tried to reach out around 6 times but they did not respond. Requesting all my fellow artists please be smart, zazzle, displate, cafepress, faa are way better than these unprofessionals. They even don't have the decency to send me my hard earned money. They just pufff and gone
Response from INPRNT· Feb 14, 2025
Hi Towseef! Your account was closed due to repeatedly violating our content policy. Our support staff contacted you about it along with our automated warning emails. We apologize for any confusion.
Former Dell C.
Posted
Customer service was awful and the print was not very good quality, IMHO. It felt like an excessive time since I had ordered, so I checked up on the status in their system. Showed that the order hadn't processed yet, and there was no date for when it would. I emailed them asking to cancel and they insisted it had just printed, so I couldn't cancel. I won't deal with them again.
Claudia C.
Posted
I received my two prints, they look great! There was a problem with the delivery, but the Inprint team assisted with efficiency and got my package in perfect condition! I will order more prints in the future.