Great
3,951 reviews
InogenHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
Judy C.
Posted
My Inogen is working perfect. Thank you
Response from Inogen· Sep 7, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Judy A.
Posted
This has allowed me to be able to do the important things in my life. I am now able to grocery shop etc.
Response from Inogen· Sep 7, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Craig S.
Posted
I Received the equipment late July, and spoke 7/26/24 with the Inogen set up team; Rhonda went through, in detail, setup and operational information for the G5 portable and Continuous unit. She provided contact information for billing and customer care. The supplies arrived as reported and I have been using the equipment since late July. The equipment is functioning well, and I have enjoyed the experience. Thank you
Response from Inogen· Aug 30, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Patricia H.
Posted
I've been on supplemental oxygen for about seven years--portable tanks and an in-home concentrator. The tanks (what they called the "Coke bottle size") were becoming cumbersome and with a pulse-type gauge, I only got air when I breathed in which wasn't enough. I should note I have several lung issues which were becoming more problematic. I looked into an Inogen unit several times and finally decided to take the plunge. Nathan walked me through the entire process, including financing through Affirm. The equipment arrived on schedule, the directions were easy to follow to charge the batteries, and I easily put everything together. While the Inogen weighs about the same as the tank, it is easier to handle, is relatively quiet, and delivers the oxygen level I need just as well as my in-home concentrator. Well worth the investment!
Response from Inogen· Aug 30, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Phil S.
Posted
I’m very well pleased 100% but I didn’t like what I needed the backstrap being over $100 I will try and make one
Response from Inogen· Aug 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Richard F.
Posted
I love my Inogen portable concentrator. It's easier to carry around than the awkward oxygen tank.
Response from Inogen· Aug 26, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Leonard H.
Posted
There was no problem and so far it’s okay
Response from Inogen· Aug 26, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Wanda
Posted
Though hugely expensive, I have bern pleased. The device is quiet enough that I do not feel like I'm sleeping next to Darth Vader.
Response from Inogen· Aug 26, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
