Ink TechnologiesReviews of inktechnologies.com

I have made the mistake of ordering cartridges from this shoddy company twice, not in search of cheap pricing, but in search of cartridges for my super printer that HP no longer sells. IN BOTH CASES, the INKTECH cartridges were dismal failures. The first one printed bad, splotchy colors, and the second one just plain did not work in the printer - NO COLOR AT ALL. I filed a request for refund, which was granted, but these schlocks require me to pay for return shipping of a defective product. That is the LAST TIME I will even consider these boogers.

I ordered several toners and cartridges on 3/13/25, I am writing this on 4/17/25. We have never received our items. We have tracking but USPS seems to have lost the item. I reached out to customer service and they cannot issue me a refund or a replacement until the complete a claim with USPS and USPS approves the claim. The customers being penalized for something that wasn't our fault was crazy to me. Tracking clearly shows no movement from USPS for weeks. They also gave me a number to reach if i want updates on my case. They should be calling me, not me having to constantly check on when they complete their claim with USPS.

I have been using replacement toner cartridges from Ink Technologies for years in my OKI color laser printer and the results have been just as good as with OKI's replacement cartridges. The color is excellent and the cartridges last as long as claimed. Shipment of cartridges has been prompt and reliable.

Ordered 3X bottle sets for Epson ET-3850. West coast shipping in 3 days door to door, even with a snow storm or two along the way. After about 300 colour/bw prints, quality is as good as expensive OEM ink, at about a 70% price reduction or more. From my experience, glad I found InkTech. Thank you.

I ordered a black cartridge that arrived broken/non functioning. I spoke to a rep. and was told that I was out what I paid for it. There would be no refund or replacement for the item and Konica Minolta should refund me. I called Konica Minolta, they were unaware of any 3rd party sales. No refund or replacement from them either. I got online to fill out a return form on your website thinking there must have been a misunderstanding. I received a response stating there would be no refund or replacement. I called back requesting a supervisor, after 2 days and no call, I called back requesting a supervisor call me. That day a supervisor did call. A supervisor did call, she stated emphatically your company would NOT being doing anything to rectify the situation and that I should have read when ordering that you only warrantee certain items, but not the one I purchased. She then recommended I reach back out to Konica Minolta because your company was no longer involved in the situation. I was told that your company has to pay for the items you sell and your company doesn't "get them for free". What a double standard! I paid and you took payment for absolutely nothing. As it stands your company has literally robbed me of the money I paid for a piece of faulty equipment. I'll put it more bluntly, your company has literally STOLEN MONEY since I paid for something I fully expected to function and didn't and have now washed your hands of this situation. I was told specifically by the supervisor " I am so sorry this happened to YOU". If the founder(s) of this company rest easy with this, I find it repugnant at the very least. If I had received a functioning cartridge and somehow you didn't receive payment for it, I am ABSOLUTELY POSITIVE your company would relentlessly take action and insist that I render payment for what you sold me. I think how your company with a clear conscience can sell something and then not follow through with quality equipment and customer satisfaction is beyond unethical, dishonorable, immoral and disgusting. I have never been so outraged and taken advantage of by a company. Buying a printer cartridge should not have been so wrongfully rendered. I will never do business with this company again. I can't help but wonder how many others have been wronged and stuck with worthless equipment by your company just to be told "sorry, but we have to pay for it too" and basically suggest we call the people who DIDN'T sell it to you. In my efforts to find some kind of closure in this matter I spoke with 3 different people from this company, so I write this feeling pretty confident that it will also fall on deaf ears blind eyes unprofessional and unconscionable business ethics. All of that being said, I do still expect Ink Technologies to right this wrong with me because at this point I would not recommend Ink Technologies to anyone ever.

They sold me a tri-color ink cartridge missing the blue ink

I ordered a toner that was supposed to be compatible with a Samsung SCX-4216D3. Received the toner and it didn't work in my printer. A very nice woman in their customer support department helped walk me through some steps and it still didn't work. So she had a second cartridge shipped to me. The second cartridge not only didn't work but crashed my computer. Blue screen of death! What we all love to see.

have been a customer of this company for well over 5 years - outstanding customer service, prices and products - incredibly fast shipping - plan on being a customer as long as they are in business.