Excellent
160 reviews
InfinitydressHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The 72Styles brand grew out of a simple concept: One Dress that can be wrapped endless different ways and worn over and over again with no alterations. We have pioneered the two sizes that fits and flatters every single body type.So you don't have to change who you are to fit into your clothes, your clothes should change with you.Why you'll love usWE’RE AFFORDABLEOur mission to make our bridesmaids dresses super affordable, so you can spend the money you saved on something else.WE’RE EASY72Styles makes things as easy-peasy for you as can be. Two sizes fits all women, all ages, all shapes, all sizes.WE’RE CLASSICWe specialise in timeless designs. We won’t let you cringe at the photos in a few years’ time – our formal dresses are chic and ever-flattering. Simple.
Infinitydress (infinitydress.com) has 160 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
160 approved reviews, newest moderated first
marialuise H.
Posted
Unfortunately, I was mistakenly sent the wrong colour, but this issue was resolved immediately and to my complete satisfaction. So, a big thumbs up to the customer service team and for the prompt handling of the matter. The dresses are lovely. Thank you very much M. Hörmer
Marlies L.
Posted
Great! Tina is amazing
K F.
Posted
I've wanted one of these dresses for 5ish years, finally bought one, and I LOVE it! I love that I can wear it so many ways, and I'm excited to try all the different styles. The color is great (mine is pink) and the dress is versatile, so I can feel pretty and put-together at any semi-formal (or probably formal) event, for just one initial purchase cost. (Planning on wearing this as a bridesmaid!) I was also able to purchase fabric swatches directly from the website for super cheap, so we can compare them to the wedding colors and see what fits best. Good customer service. :) (Note: I got my dress second-hand, but originally from this store, and the seller stated that she only wore it once.)
Response from Infinitydress· Nov 17, 2025
Thank you so much for sharing your wonderful experience — we are thrilled to hear how much you love the dress! ❤️ It's incredible that it exceeded your expectations after years of dreaming about it. We're so happy to know you're enjoying its versatility and plan to wear it as a bridesmaid — how exciting! We're glad the pink color and fabric swatches helped you feel confident in your choice. Thank you as well for your kind words about our customer service team — it means a lot!
Ava
Posted
Lovely dresses, beautiful quality and so perfect if you have lots of bridesmaids all different shapes and sizes! Gorgeous feel material and looks lovely on. Easy customer service. Very impressed!
Response from Infinitydress· Oct 31, 2025
Thank you so much for taking the time to leave such a wonderful and detailed review! We are absolutely thrilled to hear that you love the dresses. It's music to our ears that the quality, feel of the material, and the fit for your bridesmaids of all shapes and sizes were perfect for your big day! We pride ourselves on creating dresses that make every woman feel beautiful and confident. We're also glad to know that you had a positive experience with our customer service team. Wishing you and your bridal party a truly magical and unforgettable celebration!
Sanna de V.
Posted
Mixed feeling over this website. The dresses are stunning that’s not the problem. Well is the customer service questionable. On the site it says that you have to pay for the return cost. That’s fine. But they forget to mention that you have to return it to Los Angels! So the retuning cost of the dress will for me (in Dutch) be more then the actual dress it self! I even mailed with them before purchasing the dress how the return process worked and even in this mail they never said anything about returning it to the USA. And the person who mails you back had quite an agitated/arrogant tone. So my advice if you’re 100% you wanna keep the dress go ahead other wise please look for another website.
Response from Infinitydress· Sep 8, 2025
Thank you for taking the time to share your feedback with us. First and foremost, we apologize for any inconvenience and frustration caused by the lack of clarity about the return address. It is true that our returns are processed through our logistics center in US and UK. We understand that for international customers, especially those in Europe, return shipping costs can be high, and we regret that this was not clearly communicated to you during your prior inquiry. We are truly sorry for this oversight and for any miscommunication that occurred. Additionally, we are sorry to hear that the tone of the email communication came across as agitated or arrogant. That is certainly not the standard we strive for, and we will address this with our customer service team to ensure that all interactions are respectful, empathetic, and helpful. We accpet the return or exchange, and will refund full dress cost, not including the shipping cost. Thanks for your time and patience. We truly value your feedback as it helps us improve.
Jenn
Posted
I ordered 2 dresses. One white and one red. The red one I can not really complain about(even though it's still not the quality I expected) but I do not recommend the white one to anyone. It is see through, it has no hem on the bottom of the dress and you can't send it back (it says so on the site because it's a custome color?). You can't really wear a bra with a lot of the styles so I expected it to be a thicker fabric but you can see my nipples right through it. I paid 65 euros for the white kneelength dress so I expected a good thick but still flexible fabric. What I got was a a dress that I could have bought on shein for 15 euros. This looks more like a shein drop shipping scam than anything else. I had to wait 11 days for both dresses. I was very excited but when I got them I was so disappointed by the quality. I read so many reviews just to make sure I wouldn't be scammed but in the end I still feel scammed. I do not recommend buying from them. (Oh and the sizes are also a scam it says it goes from a s-2xl but I wear a L sometimes an Xl and I had trouble getting the dress over my ass.) Nice that you answer on my trustpilot review but it fixes nothing for me. I still have a dress that I can not wear because you see my nippels and I paid 65 euros for that dress. The dress wil just hang in my closet because it's useless and I don't get my money back. You probably won't change anything about the dress but act like you will so people will still buy it. I am really starting to think that a lot of the reviews on here are fake. I have never been so disappointed in my life. For once I buy a dress that is more expensive than I normally buy just so I can spoil myself a little and then I get this. You probably had other issues with the white dress and that's why you can't return them. White is not a custom color it's a basic color the most dresses start with.
Response from Infinitydress· Jul 18, 2025
Thank you for taking the time to share your feedback—we truly appreciate your honesty and sincerely apologize for the disappointment with your order. We understand how frustrating it must be to expect premium quality and receive something that doesn’t meet your standards, especially with the fit and fabric concerns you’ve described. Addressing Your Concerns: 1- Fabric Transparency & Quality We’re truly sorry that the white dress did not provide the coverage or construction you expected. One long dress about 700g weighter than other companies. But We’ve already shared your feedback with our production team to improve fabric thickness for future orders. 2- We apologize for the fit problems—this is not the experience we want for our customers. We’ll immediately review our size chart to ensure it accurately reflects measurements, and we’ll add a detailed sizing guide with garment-specific dimensions (like hip width and stretchability) to prevent future mismatches. 3- Custom Color Policy (Non-Returnable) We understand how this policy feels unfair when the product doesn’t meet expectations. While custom colors (like white) are typically excluded from returns due to dye process limitations. Thanks for your understanding.
Miss B.
Posted
I brought my bridesmaid dress in grey back in February they were amazing loved them as soon as I saw them and I knew my bridesmaids would love them too. I did order a plus size in the grey at a layer date for my bridesmaid but sadly it was the wrong colour grey and there was no time to change it again so she wore the first size. The girls looked amazing on my wedding day and they were all happy and comfortable. The dress I brought I’ve been able to send back with a full refund. Quick reply’s and very polite. Thank you
Response from Infinitydress· Jul 14, 2025
Thank you so much for taking the time to share your experience with us—we truly appreciate your kind words and are thrilled to hear that your bridesmaids looked and felt amazing on your special day! It means the world to us to be a small part of such a memorable occasion. We sincerely apologize for the color inconsistency in the plus-size dress and any stress this may have caused during your wedding preparations. Your feedback is invaluable, and we’re actively reviewing our processes to ensure better quality control in the future. We’re glad our team could assist with the refund promptly, and we appreciate your patience and understanding. Congratulations again on your wedding! Wishing you and your bridesmaids a lifetime of happiness.
Stefany C.
Posted
Although I didn't fancy the dress, their customer service was excellent! Tina responded to my emails promptly and I received the refund as expected.
Response from Infinitydress· Jun 23, 2025
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words about our customer service—Tina and the entire team are committed to providing prompt and helpful support, and we’re thrilled to hear this reflected in your experience. We’re sorry to hear the dress wasn’t quite what you envisioned, but we’re glad the refund process went smoothly. Your satisfaction is our top priority, and we’d love the opportunity to serve you better in the future. If there’s anything we can do to assist you next time (like personalized recommendations or styling tips), please don’t hesitate to reach out! Wishing you a wonderful day, and thank you again for choosing us. Warm regards, 72styles
