InfinitikloudReviews of infinitikloud.com

I purchased two infinitykloud SD and two IK mini SD. I received the two Mimi SD’s but not the two infinitykloud SD’s. I contacted them and was pretty much given the run around. With promises that my problem was important to them. I sent them a photo of the customs declaration on the packet I received which only said the mini SD’s were in the packet. They are a rip off and you have no chance of resolving your issues. Please be aware this company is a scam and from all the reviews of complaints it’s certainly confirmed it’s a scam.

It has been three months since I ordered from IK. In response to my many inquiries I get lip service. They offered a discount on an additional purchase. Really? I can’t get what I ordered in the first place. I requested a refund to my credit card or tracking for a shipment in route. Nothing. This was s a SCAM. I will contact the credit card company if I don’t have response in the next 24 hours.

Just a word of warning to anyone thinking of purchasing anything from a company called InfinitiKloud. I purchased a photostick from them some months ago, which turned out to be faulty. I wrote to them, asked for a replacement and offered to return the faulty product. After several emails, they offered to replace the product and did not require the return of the original one . Despite numerous emails requesting the replacement and them saying it is on its way, it has never been received. Two weeks ago, I emailed them to say that if I did not receive the replacement product, I would publicly denounce them. Absolutely no response. I am therefore denouncing them. Be very wary of using them. They advertise all the time on Facebook, but I would steer well clear.

I have tried to load IK at a cost of approx $200 , 2 USB infinitikloud SD , 3 64 high transfer speed memory cards 1 class 10 memory card34mg, 4 dongles. I emailed numerous times, the company who auto replied, and a to date have wasted many hours trying to load. My order number was 2218295880 which IK confirmed. My original order was via australia company.The 2 packages came from Complete Performance commerce, 221 Gooderham Road Wellawong , Queensland 4110. Pretty dissappointing result, Infinitikloud, not sure where to from here!!

I placed an earlier review and received a response from InfinitiKloud. This is my response to them:Thanks for your inquiry, I have received another email from IK and responded to that as well. I contacted IK first in hopes that you could help me with the troubleshooting but after a couple weeks and no help, I sought other attempts to resolve the problem only to find some disturbing reviews. I am concerned in view of the independent reviews I have read, not the IK sponsored ones, that your product really does not work and that is why I wrote the review. I would really like to make them work with your help. I do not wish to be negative but it is very clear that the device does not work as advertised by IK. It is obviously much more complicated. I would be more than happy to write another more positive review if I can get it to work. I understand I am past the 30 day warranty period which is unfortunate because I had a massive interruption resulting in the setting aside of learning how to use the devices. Below is a copy of the response to the other email today from IK: I purchased 2 InfinitiKloud SD drives for PC/MAC/Android and one IK SD drive for IOS on January 5th, 2022. (Per credit card records) I was unable to try one out till the end of March due to domestic difficulties. My name is ______________, Eugene, Oregon. Phone number is ______. When I plugged one of the PC/MAC/Android devices into my laptop (Dell Inspiron 17 3793) the device shows up but there are only two files that show: LOST DIR and System Volume Information. Nothing close to what instructions say I should be seeing. I reviewed instructions, researched available information on line and tried all the “fixes” suggested including trying to get it to work on my Samsung S10 Android. On the Android, I would get the window showing options to click on the IK icon but when trying to select the InfinitiKloud drive option, nothing happens and the moving circle icon keeps turning. I tried to find my order number which according to you would be on the email confirmation but the email has apparently been deleted and is no longer in my pc (including deleted files) so I have no other way to identify my order except via credit card record of purchase. I downloaded the IK app on both my phone and my PC although it does not show on the PC, it tells me in the Google Play Store that it has been downloaded on my PC. I have exhausted every option I can find for trying to resolve this problem without success. Please help. Looking for results, Joel

I have spent literally hours try to transfer photos from my Samsung Ultra S22+ to my InfinitiKloud USB. Instructions included don’t relate to what appears on screen. Have disposed of InfinitiKloud, and will explore another brand. Very disappointed, and frustrated.

I ordered and paid £59 for this product as a Christmas present. it did not arrive. Several emails later I was given to understand it was a delivery problem and would be with me soon but in the meantime I was sent a 20% sweetener. 21st January 2022 I called them on 03308180840. Again they insisted it would be with me soon. Now 11th March, that same number says the office is closed. My emails to their helpline, initially gave a response but now are saying 'mail delivery failed' when I insisted on a refund. Don't waste your money.

I am an avid Reviewer because it helps me and it helps other consumers. What a terrible SCAM Company: InfinitiKloud (a/k/a Quality Performance Ltd. Corp.). Like others who wrote reviews of the Infinitikloud Photo Storage SD drive here is my short story so far: (1) Ordered item in November 2021 as xmas gifts. Did not receive until end of January 2022; (2) Tried the storage drive on a few computers and it DID NOT WORK. (3) Several email exchanges w/company to provide a return address; (4) Finally they provided a return address but it was a FAKE Address (turns out the address was to an Amazon return center). I am still trying to dispute this item through PayPal (at least they have a resolution center) and also trying to find the LOST package I attempted to "return". So now (4 months later) I have no item, no package, still no refund yada yada yada. Just DON'T do business with this company!!