Grace
Posted
Super easy to work with
Super easy to work with. No pressure sales. Claim was fast and simple
Response from Infinite Auto Protection· Mar 2, 2020
Thank you Grace. We spend a lot of time training and developing our policy team.
Poor
181 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Infinite Auto Protection provides vehicle service contracts for used cars. When faced with a covered breakdown, Infinite Auto Protection guarantees 100% payment of all covered repairs less any deductible to any dealership or the licensed repair facility of your choice.
Infinite Auto Protection (infiniteautoprotection.com) has 181 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
181 approved reviews, newest moderated first
Grace
Posted
Super easy to work with. No pressure sales. Claim was fast and simple
Response from Infinite Auto Protection· Mar 2, 2020
Thank you Grace. We spend a lot of time training and developing our policy team.
Gregg W.
Posted
First off, don’t expect your claim to approved quickly. They have approval guidelines and if have kept all your service records and honored the other guidelines in the contract you are ok. They are very slow approving it. In my case it took them 4 weeks which is extremely too long but if you read the contact thoroughly they actually have 60 days. So don’t expect a quick fix if your car breaks down. But they did pay my claim and for that I’m very thankful.
Response from Infinite Auto Protection· Dec 12, 2019
Thanks Gregg for sharing your experiences. We have passed along your concerns and will work to improve in the future.
Chase E.
Posted
Not only is my vehicle protected, but the amount of flexibility I have through Infinite Auto Protection is the real reward. There isn't any other provider out there like them. I won't be switching anytime soon because I haven't been able to find another vehicle protection policy as competitive or similar to theirs.
Response from Infinite Auto Protection· Mar 2, 2020
Thank you Chase. We try to research the competition to provide the best possible service.
Jeremy I.
Posted
The benefits you get by paying for a warranty with this company are infinitely better than others out there. The rates are very reasonable and they are willing to work with you. It's possible to avoid high interest payments and have a deductible that makes sense for your financial situation. Going with them from the start will avoid headaches and worries long term.
Response from Infinite Auto Protection· Aug 14, 2019
Thank for taking the time to talk about your experiences.
Elita L.
Posted
Everything has been great so far. If anything comes up I will be sure to discuss it then.
Response from Infinite Auto Protection· Jul 21, 2019
Thanks Elita for the review.
Jaime G.
Posted
What a horrible company! They try to get you to cancel the contract so they don't have to pay. They use the phrase "Pre-Existing" to get try and get out of their paying for a repair. I tried to look up the term in the contract and couldn't find it in the definitions. So even though your vehicle meets the effect date and miles per the contracts declarations page, all they have to say is that the issue was pre-existing. They when you challenge them an extremely rude supervisor (think his name is Keith) calls, claims he's the "end of the end" in the supervisor chain, talks over you, claims you are trying to cheat the company, won't listen to your claim, tells you he is going to cancel the contract, and then rudely hangs up on you. I even asked several times about arbitration and he dodged the question and then hung up. Don't buy their contract! They are not a trustworthy company. Read the other reviews. Yes they have 5 Star reviews which most likely are fake. The sales guy never mentioned effective date and miles. They should have their license pulled!
customer
Posted
This warranty sucks
Jason
Posted
Make sure you read your contract really well before you complete your purchase. Example on my first claim with my Prime contract. Contract doesn't cover diagnosing the problem.