Poor
20 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe that the right office space can move a business forward by giving your team members spaces to focus and collaborate in — spaces that make them proud to come to work. Because your business is ever-evolving, we make it easy to adapt your space, whether you need room for one more or to open a new branch halfway across the country. And those thousand little, critical details that distract you from getting your work done — like making sure the Wi-Fi is fast and secure, or fiddling with the printer? At Industrious, they’re all part of the service.
Industrious (industriousoffice.com) has 20 customer reviews on Rated Honest, with an average rating of 2.7 out of 5.
20 approved reviews, newest moderated first
Kajal F.
Posted
Scammy sales team that lies and tell you anything you want to hear to sign and then lies about how the agreement works and will charge you for extra rent even when you give 30 day notice. This is for the Thomas Circle location in Washington DC. DO NOT SIGN UP WITH THEM
Fabiola M.
Posted
I was scammed at this Industrious location 9255 Sunset Blvd #1100., West Hollywood, CA. I regret ever stepping foot in here. I made the mistake to assume that because the building is nice and the people look professional, that I was safe. Maksim Ermakov, also known as Maxim and MXP Corp rented office space here. When the situation escalated I emailed Amanda and 3 other Industrious employees for help. I also cc'd them in the emails where I was fighting to get my money back. No one ever replied. No one also ever replied when I was trying to serve him court papers. He was no-where to be found then, and to this day has continued to hide. He has renewed his corporation certificate with the California Secretary of State, but kept the address of the Hollywood Industrious location that he first recorded on 1/17/24. This address is now a vacant building, but he has it as a current address 7083 Hollywood Blvd #500., Los Angeles, CA. I can't believe this person did this to me; he deceived me into giving him money for what he said was a "business." I now know it was never a business and that is why he avoided, ignored and gave me the round-around about training. I still get sick to my stomach when I relive the nightmare. Even though I still carry emotional damage from this experience, I have gotten the courage to start talking about my experience by writing reviews. He noticed and has sent me a threatening email. I really wish Industrious would have taken responsibility while this crime was happening. It happened inside their place of business by a person who was under their management.
Brett S.
Posted
Local Industrious team is fine and the office is always in decent shape. Amenities have trailed off a bit over the past year, and those without dedicated offices will experience some issues (limited number of call booths, call booth lights turn off randomly without a couple of minutes of steady (read: exaggerated) movement). The real issue, however, is the sales team. They are unhelpful and rigid, and take a short sighted view towards customer relations. I had an unexpected change in location circumstances 3 weeks before my 12 month lease was set to go into effect. Because Industrious’ sales team has a 60 day notice requirement, they required me to pay the entirety of the 12 month lease in full. No negotiated solution was offered - they were not willing to convert me to month-to-month, would not entertain my early release offers, and didn’t even suggest a like for like exchange of leases in a new location. So, as a customer, beware that if you have any changed circumstance (even one where you can provide essentially full, 12 months of notice), Industrious will seek to extract full value from you. Passing along as this would have changed my calculus when determining whether to enter into a month to month (at an extremely high premium) or longer duration at the beginning.
Aaron R.
Posted
Visited for a couple days in the NYC office. Great environment and everyone is super friendly. Love the layout of the offices
Shilpa S.
Posted
great location, supportive staff good food and event management !
Juan Cruz P.
Posted
The staff in here are absolutely great, always there to help and taking care of us every day. The installations are very good too.
Axa B.
Posted
My husband and I have been searching for the perfect office for our family foundation in this area, and we finally found it at the Industrious Office in Park Place. This space is everything we hoped for and more. The amenities are outstanding, and the atmosphere is ideal for working on our foundation part-time while sharing our resources and mission with others. The manager and staff treat us like family, ensuring that everything is in place for us to focus on our non-profit work. Their support has dramatically improved our ability to start and grow our foundation. We highly recommend Industrious Office to anyone seeking a workspace fostering community and purpose.
Carla J.
Posted
I love to come into the office again!!! Post-pandemic I was hesitant to return to the actual office because I was comfortable at home and it seemed easier. I toured Industrious mid-town in Central Phoenix with Craig and fell in love with the space - NEW everything and well planned community, private and office space. Property manager Ryan is always at his lobby desk in the lobby, directing our guests, accepting packages and on-hand for unexpected office needs. Many ammenities include daily breakfast, afternoon snacks, weekly happy hour and free unlimited printing access. Thank you Industrious mid-town for getting me out of my home and back with real people!
