Average
27 reviews
iNAP Sleep TherapySelect a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover a mask-free, FDA cleared CPAP replacement, ideal for both new and existing Obstructive Sleep Apnea patients of all severities. Our compact, battery-powered solution offers whisper-quiet and comfortable nights, requiring no lifestyle adjustments. Embrace each morning refreshed and energized, thanks to a cutting-edge alternative that makes traditional CPAP masks a thing of the past. Wake up to a world of invigorated and uninterrupted sleep, every day.
iNAP Sleep Therapy (inapsleep.online) has 27 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
27 approved reviews, newest moderated first
Miss L.
Posted
Difficulty in getting a seal to make it work. When it finally does work, the air puffs up my cheeks and wakes me up. I gave up on using it and just now waiting for 3 months so I can return it. I’ll end up paying over $150 for a worthless piece of equipment.
Bob S.
Posted
I like the dream of using this unit but the bitter reality is far different. Extremely difficult user interface on both the iNAP device and iPhone app. So complicated you have to be a doctor to understand the iPhone app readouts and an engineer in order to get it to sync with the device itself. It was not dumbed down for consumers to use, thus making it unusable. Frustrated that company did not spend money on Ui/UX to make it drop dead simple to use first time every time. I gave up after a week and now unit sits abandoned.company makes all kinds of promises but does not deliver. Run by folks who have no business running a b2c hardware company.
dpd
Posted
I rarely go out of my way to write reviews but I want to encourage others to try it. Full disclosure: I tried it 80 lbs. ago and it reduced my AHIs but not as well as BiPAP. Now a low, healthy weight, I still have severe sleep apnea untreated, but iNAP gives me better scores than BiPAP ever did, sometimes even having zero drops in SpO2. (I wear an oximeter at night.)
Suzanne T.
Posted
I've been using the iNAP for about two months. I find it easy to keep a seal when I have it adjusted to high. No way would I be able to use a CPAP. I'm too claustrophobic, and I travel a lot. The iNAP is small and very portable. Plus it's quiet. After getting used to it, I find the mouthpiece comfortable. I just wish insurance covered this device and the parts that need to be replaced every three months.
Katherine “Katy” C.
Posted
I am currently trying out the INAP sleep apnea device. I have been using CPAP for 7 years and have never been truly successful. I can't keep it on for more than a few hours every night. I have been using INAP for a few weeks. I like the low profile compared to CPAP. We are planning an international trip and I'd like to bring the INAP. I'm struggling to keep the seal on INAP, however. The customer service is very helpful and my pressure has twice been adjusted up. I wear a bruxism guard on my upper teeth and a retainer on my lower. Somnics said some of their customers can do without their bruxism guards. I tried it and cannot. Last night I tried my latest greater pressure and my seal time was still less than half of my usage time (which was still only 3.4 hours). I think I will try a chin strap tonight to see it that helps. I dread to think I have the same experience with INAP that I've had with CPAP. We shall see.
M. R.
Posted
No follow up!! Still Can’t get app to work!! Need more suction! I need it to be adjusted from 54 to 70 or 80.
Response from iNAP Sleep Therapy· Dec 23, 2023
Thank you for your feedback. In the meantime we contacted you and worked with you to connect the app with your phone and help you with the pressure setting. How would you rate the service you received now?
NK
Posted
I think the product has been released prematurely and I'm paying a premium to test it for the company. The mouthpiece has broken several times and apart from one time, I've had to pay to replace it. I have yet to reach stats showing success, but that is likely as much to do with my own sleep issues. Medical and customer service have been excellent.
Response from iNAP Sleep Therapy· Dec 13, 2023
Thank you for your feedback and great review of our customer service. The product has been in commercial phase worldwide for several years and it's actually the second version. It went through extensive clinical trial since 2018. Your issue with broken mouthpiece might solvable, please contact our patient support to discuss it (if you haven't done so), so is your usage and seal time percentage.
Helen C.
Posted
Very positive experience. Michele Carey was especially patient and helpful.
Response from iNAP Sleep Therapy· Nov 26, 2023
Thank you Helen for your great feedback. Yes, we are blessed to have a fantastic team of customer support specialists, all sleep technicians with decades of experience dealing with patients with sleep disorders.
