customer
Posted
Failed in 9 months
Failed Jun 3, 2026, less than a year.
Response from Idyllproducts· Jun 4, 2026
That's no problem, we can replace/repair it as we have a lifetime warranty! :)
Excellent
29 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Idyllproducts is listed under Salons & Clinics.
Idyllproducts (idyllproducts.com) has 29 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 3 reviews with 1 star · Clear filters
customer
Posted
Failed Jun 3, 2026, less than a year.
Response from Idyllproducts· Jun 4, 2026
That's no problem, we can replace/repair it as we have a lifetime warranty! :)
Andrea
Posted
Tracking shows my order is being held by USPS due to insufficient postage. Seller won’t issue refund.
Response from Idyllproducts· May 4, 2026
I am sorry that we cannot refund you until we get clear guidance from the shipping company as to what is happening and why. Unfortunately, due to the increased number of shipping-fraud related scams, we cannot refund you until we are sure.
A. S.
Posted
I never received the product. A shipping label was created 3/3/26 and USPS is still awaiting item. Order was placed 1/14/26, asking me to write a review is just cruel.
Response from Idyllproducts· Mar 10, 2026
Hi! I am sorry about the review request. The requests are automatically generated a certain number of days after I print the label. I am currently having to manually upgrade and test each of the 350 units ordered before shipping them to customers after the customs delays. It takes a considerable amount of time and effort for me as a sole owner and only worker as I am juggling multiple roles, from responding to customer inquiries, dropping off shipments between multiple shipping companies and dealing with the daily general accounting/finance/operating requirements and technical support and standard life stuff like friends and family obligations when I can. I am working as hard as I can and I should be reaching your order in as little as a week.