Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
eldertj
Posted
The response to my situation was swift and completely effective. The person responding was courteous, knowledgeable, supportive and reassuring. She took me through the steps with precision and without insulting my intelligence.
Response from IdentityIQ· Jan 10, 2025
Thank you for sharing your experience with our Customer Care Center! We're always happy to hear how amazing our team is!
JM
Posted
David M. was Great! He was very professional and knowledgeable.
Response from IdentityIQ· Jan 10, 2025
Thank you for sharing your experience with our Customer Care Center, JM! We're always happy to assist.
Alexis G.
Posted
Carla was such a sweet person and took her time to assist me with my concerns and I appreciate her for that !
Response from IdentityIQ· Jan 10, 2025
Thank you for sharing your experience with our Customer Care Center, Alexis! We're always happy to hear how amazing our team is!
Rams
Posted
Excellent service! She helped with all my issues!!
Response from IdentityIQ· Jan 9, 2025
Thank you for sharing your experience with our Customer Care Center, Rams! We're always happy to assist.
Ayana
Posted
Great customer service! I really appreciate it.
Response from IdentityIQ· Jan 9, 2025
Thank you for sharing your experience with our Customer Care Center, Ayana! We're always happy to assist.
Joyce H.
Posted
I wanted to express my gratitude for Carla's assistance today. She called me and provided step-by-step guidance to resolve my sign-on issue. She remained on the call as I followed each instruction, and I greatly appreciated her personalized support and in-depth knowledge.
Response from IdentityIQ· Jan 6, 2025
Thank you for sharing your experience with our Customer Care Center, Joyce! We're always happy to hear how amazing our team is!
Ghary W.
Posted
Was patient and solved my issue quickly.
Response from IdentityIQ· Jan 6, 2025
Thank you for sharing your experience with our Customer Care Center, Ghary! We're always happy to hear how amazing our team is!
Eduardo A.
Posted
Very helpful explaining things clearly
Response from IdentityIQ· Jan 6, 2025
Thank you for sharing your experience with our Customer Care Center, Eduardo! We're always happy to assist.
