Topper
Posted
Melissa is a phenomenal representative!
Melissa is a phenomenal representative!
Response from IdentityIQ· Dec 5, 2022
Thank you for your feedback! We're happy to hear you had a phenomenal experience with Melissa.

Great
463 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Topper
Posted
Melissa is a phenomenal representative!
Response from IdentityIQ· Dec 5, 2022
Thank you for your feedback! We're happy to hear you had a phenomenal experience with Melissa.
J C.
Posted
Your Agent Jaclyn Saved me and my account. TBH I was unaware of the features offered having been signed up and the account maintained by credit glory. I was going to cancel an unneeded service so I thought. As I browsed the coverage features I changed my view Jaclyn changed my view and that's why my experience was great because of Jaclyn.
Response from IdentityIQ· Dec 5, 2022
Thank you for your feedback! We are happy to hear Jaclyn was able to help you better understand your membership features and benefits.
James J.
Posted
Excellent customer services!
Response from IdentityIQ· Dec 5, 2022
Thank you! Our 100% U.S.-based customer support is happy to assist.
Markus P.
Posted
Melissa was awesome!
Response from IdentityIQ· Dec 5, 2022
Thank you for your feedback! We're happy to hear you had a good experience with Melissa.
Sabrina G.
Posted
Marc was very helpful and very. Professional was able to explain and help me understand the program, and was able to answer all the questions that I needed answered and made me feel valued as a customer. I was very comfortable speaking with him , thank you identity IQ for having a representative like Marc to help me.
Response from IdentityIQ· Dec 5, 2022
Thank you for sharing the experience you had with Marc! Feel free to contact us again if you have any additional questions. Our team is always happy to assist.
Jami
Posted
The representative who was helping me, Aneisha, was amazing. She is not like your typical representative. IdentityIQ needs to hire ppl just like Aneisha.
Response from IdentityIQ· Dec 5, 2022
Thank you for sharing your amazing experience with Aneisha! We will let her know what a great job she's doing.
Freddie J.
Posted
Representative very Knowledgeable about the products and explain everything in detail i was very happy with her Customer Service.
Response from IdentityIQ· Dec 5, 2022
Thank you for your review! We are happy to hear you had a great experience with our Customer Service team!
Tom
Posted
Melissa, Was well informed and kind. She guided me through the process and was very professional yet personable.
Response from IdentityIQ· Dec 5, 2022
Thank you for sharing your amazing experience with Melissa! Your feedback means a lot to us.