Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
ISADORE F.
Posted
It was a great experience jamal walked me through a lot and i really appreciate it. I now know how important it is to monitor my credit.
Response from IdentityIQ· Dec 16, 2022
Thank you for your review! We are happy to hear you enjoyed your experience with Jamal!
customer
Posted
She was very informative and helped me with what I needed to know. Was very nice Thanks
Response from IdentityIQ· Dec 16, 2022
Thank you for taking the time to leave us a review! Our team is always happy to assist.
Bill N.
Posted
Took care of my issue with in a very professional manner and very quickly.
Response from IdentityIQ· Dec 16, 2022
Thank you for your kind review, Bill! Our team is always happy to assist.
Essie G.
Posted
The young lady Melissa was Extremely Professional and helpful I was rather harsh with her in the beginning of the call but she remained calm and Professional because before the called ended with me apologizing and we had pleasant conversation about her Mother I give her ten star's.
Response from IdentityIQ· Dec 15, 2022
Thank you for your review! We are happy to hear you enjoyed your experience with Melissa!
Solomon A.
Posted
I was dealt with very professionally and affectionately I thank you for your service
Response from IdentityIQ· Dec 14, 2022
Hello, and thank you for your review! We appreciate you taking the time to leave us feedback.
Kenneth F.
Posted
Great service
Response from IdentityIQ· Dec 13, 2022
Thank you for your review, Kenneth! We are always happy to help.
Robert
Posted
Great service both the agent and supervisor was amazing 👏
Response from IdentityIQ· Dec 12, 2022
Thank you for your reivew, Robert! Our team is happy to assist.
Candy
Posted
I was lucky to have the honor of speaking to Ron about questions regarding a recent notice on my account! If only EVERY company could have someone like Ron life would be easier!!!. He was most professional, knowledgeable, kind and quick with resolutions. I can’t thank YOU enough for providing someone as unique as Ron! He is truly a rare individual in todays world! What a fantastic customer service representative! Thank you again! Fondly, Candice Miller
Response from IdentityIQ· Dec 9, 2022
Thank you so much for your kind review! We are pleased to hear about your experience with Ron. We will let him know what a great job he's doing!
