Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Jordin F.
Posted
Exceptional Customer Service. Fast and friendly staff Would highly recommend their services 💯
Response from IdentityIQ· Jun 9, 2023
Thank you for leaving your review, Jordin! We appreciate your recommendation!
Domonique
Posted
Aniesha gave me great customer service highly appreciated.
Chip
Posted
Jenifer was helpful, supportive, responsive and personable. She listened and responded with insight and wisdom. She went above and beyond in customer service. I was impressed/Wowed!
Response from IdentityIQ· Jun 8, 2023
Thank you so much for leaving a review for us, Chip! We truly value your feedback. We are happy to hear about your amazing experience with Jenifer!
Trey T.
Posted
Over came objectives built A rapport With the customer.. thoroughly explained the service and helped resolve the customer problem. Was honest when asked about future plans for the services.
Response from IdentityIQ· Jun 6, 2023
Thank you for your review, Trey! We appreciate your kind review, and we are happy to hear you enjoyed your experience.
Michelle M.
Posted
Glenn was awesome He was patient and he took his time. His costumer service was excellent
Response from IdentityIQ· Jun 6, 2023
Thank you for sharing your 5-star experience with Glenn! We will let him know what a great job he's doing!
Gabriel W.
Posted
Representative understood what I needed, resolved my issue quickly
Response from IdentityIQ· Jun 6, 2023
Thank you for your review, Gabriel! Our 100% U.S.-based Customer Care Centers are always happy to help!
Melvin H.
Posted
The best experience
Response from IdentityIQ· Jun 2, 2023
Thank you for taking the time to leave us a review, Melvin! We appreciate you for being a valuable IdentityIQ member.
Ever B.
Posted
Dawn was not someone who simply read from a script. She listened, was a real person, and was extremely helpful and patient.
Response from IdentityIQ· Jun 1, 2023
Thank you for your review, Dawn! We are thrilled to hear about your 5-star experience with Dawn! Our Customer Care Center is always happy to assist.
