Great
463 reviews
IdentityIQHonesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
George C.
Posted
Costumer service representative was very knowledgeable and helpful, he answered all my concerns today. Thanks a lot!
Response from IdentityIQ· Jun 23, 2023
Thank you for your kind review! We're delighted to hear that Glenn provided you with knowledgeable and helpful assistance, addressing all your concerns. We appreciate your feedback and are glad to have been of assistance.
C C.
Posted
Great Service and Communication
Response from IdentityIQ· Jun 23, 2023
Thank you for your kind words! We strive to provide excellent service and clear communication to ensure a positive experience for all our members.
Anisuzzaman K.
Posted
Great service
Response from IdentityIQ· Jun 23, 2023
Thank you for your review! We appreciate you for choosing us for your identity protection and credit monitoring needs.
Jasmine A.
Posted
Chris made my experience GREAT! So calming, thoughful, helpful, and patient. Give him a raise!! I was in a jam trying to figure out why I couldn't get through the entire process and Chris walked me through it and even found the ultimate solution to my problem. Thank you Chris, and thank you guys for hiring him to make my day easier. Jonathan & Laquita Finley
Response from IdentityIQ· Jun 22, 2023
Thank you so much for your kind words, Jonathan and Laquita! We're thrilled to hear that Chris provided you with exceptional support, guiding you through the process and finding a solution to your problem. We truly appreciate your feedback, and we'll make sure to recognize Chris for his outstanding assistance.
Christin D.
Posted
Christian was VERY HELPFUL & patient with me! He made sure that the app downloaded to my phone and I knew how to navigate everything before we got off of the line. If I could give him 10 stars I would! Christian is the BEST!
Response from IdentityIQ· Jun 21, 2023
Thank you so much for your kind words! We're thrilled to hear that Christian provided you with exceptional assistance, ensuring a smooth app download and navigation experience. We truly appreciate your feedback and will make sure to recognize Christian for going above and beyond to deliver outstanding service.
Albert and Genie F.
Posted
The representative was very knowledgeable and friendly
Response from IdentityIQ· Jun 21, 2023
Thank you for taking the time to leave us a review! We appreciate you for choosing IdentityIQ services for your credit monitoring and idenity protection needs!
Ivan D.
Posted
It was a good experience.
Response from IdentityIQ· Jun 21, 2023
Thank you for sharing your experience with us, Ivan! We are happy to assist.
Linda T.
Posted
You listened and did what I asked you to do professionally & understood why I was calling. Thank you! It's easy to see why you're a supervisor - you're very skilled at handling issues you didn't cause!
Response from IdentityIQ· Jun 20, 2023
Thank you so much for your kind words, Linda! It's our priority to actively listen and provide professional assistance. We're delighted to have you as a satisfied member and appreciate your recognition of our skills in problem-solving.
