Great
633 reviews
iCliniqHonesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
Ajay C.
Posted
Very helpful.
Response from iCliniq· Aug 23, 2026
Thank you for your thoughtful feedback! We’re delighted to hear that you find our platform useful and are glad that our service has been helpful to you. We truly appreciate your support and trust in us!
customer Aisha Abubakar B.
Posted
Actually it was a nice experience, Your doctors Response was so good as they explained everything in details to me. Bravo!!keep it up
Response from iCliniq· Jul 29, 2026
Hello Aisha Sadeeq, Greetings from iCliniq. We are glad to know that you received a response to your first free query and that you shared a 5‑star rating on iCliniq. Thank you for your kind feedback. However, we noticed that a 1‑star rating was posted on Trustpilot. We would sincerely appreciate it if you could let us know whether you faced any issues or concerns. Your feedback is very important to us, and we would be happy to address any problems you may have experienced. Looking forward to your response.
G S I.
Posted
Very prompt response. First was free and i took the second paid one. again very prompt response and very good analysis. Really a wonderful service at affordable cost. Best wishes to Dr. Saeed
Response from iCliniq· Jul 28, 2026
Thank you for your kind feedback. We are pleased to know that you received prompt responses and found Dr. Saeed's guidance helpful. Your appreciation means a great deal to us, and we will share your best wishes with the doctor. Thank you for choosing our service.
Jayalakshmi P.
Posted
Very nice to have a platform like this to clarify general medical queries.
Response from iCliniq· Jul 6, 2026
Thank you for your kind feedback. We are delighted to hear that you find our platform useful for clarifying general medical queries. Our goal is to provide accessible and reliable healthcare information, and we are glad that our service has been helpful to you. We truly appreciate your support and trust in our platform.
MOAID
Posted
Very disappointing experience. I paid extra for a Fast Track consultation because I needed a timely medical opinion. More than 12 hours later, I still had not received a response from a doctor. The biggest issue, however, was the customer support. It was extremely difficult to get meaningful assistance, and my concerns were not addressed despite repeated attempts to contact them. I understand that delays can happen, but if a service is advertised as "Fast Track," customers should receive the expedited response they paid for—or at least clear communication and prompt support when something goes wrong. Based on my experience, I cannot recommend this service.
Response from iCliniq· Jul 2, 2026
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We understand how important it is to receive a timely response, especially when opting for a Fast Track consultation, and we regret the delay you experienced. We also apologize for the difficulties you encountered while seeking assistance from our support team. Your comments have been noted and will be shared with the relevant teams for review and improvement. We appreciate your feedback, as it helps us identify areas where we can enhance our service and support experience.
Jaqueline S.
Posted
the time frame of receiving an email in answer to my concern about my friend's health condition with sound expert advice
Response from iCliniq· Jun 23, 2026
Thank you for your thoughtful feedback. We are pleased to hear that you received a timely response along with expert guidance regarding your friend's health concern. Providing prompt, reliable, and professional medical advice is our priority, and we are glad that our service met your expectations. We truly appreciate your trust and support.
Mark W.
Posted
The service provided was authentic and everything on the site is real. The time scheduled is also is strictly followed. A very great service. They have experienced doctors and I will recommend Icliniq to everybody.
Response from iCliniq· Jun 16, 2026
Thank you for your valuable feedback! We are very glad to know that you had a good experience with us. Thank you once again for your kind words!
customer
Posted
Swift, satisfactory and detailed answers. Thank you.
Response from iCliniq· Jun 11, 2026
Thank you for your wonderful feedback. We’re delighted to hear that you received swift, satisfactory, and detailed answers from the doctor and that your experience with our service met your expectations. Providing timely and high-quality medical guidance is our top priority, and it’s rewarding to know that we were able to assist you effectively. Thank you for choosing our platform. We appreciate your trust and look forward to supporting you whenever you need us.
