Average
287 reviews
IceyqueenHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For optimal viewing, keep image width under 312px and file size under 5MB. Welcome to IceyQueen! IceyQueen is a jewelry brand specializing in gemstone collections and personalized namepiece designs. We combine meticulous craftsmanship with heartfelt artistry, embedding precious gems and personal sentiments into every creation. We are dedicated to delivering exceptional jewelry and a warm, premium shopping experience to lovers of fine jewelry worldwide. Shop at IceyQueen
Iceyqueen (iceyqueen.com) has 287 customer reviews on Rated Honest, with an average rating of 3.2 out of 5.
287 approved reviews, newest moderated first
Colette C.
Posted
I was skeptical even though I read the reviews. I took a chance and I’m glad I ordered my ring 💍 I love it I will definitely 💯 order again in the near future…. The ring is gorgeous so many compliments not to mention the quality is absolutely amazing.
jackie G.
Posted
The necklace is BEAUTIFUL. I will be ordering the bracelet as well. It's well made and the colors are very vibrant. Makes your neck look like something a princess would wear.
Jay
Posted
I ordered my ring March 8th and it was never shipped according to Shop website. I was able to view the ring on Shop, but then it disappeared and I had no more access. I had items take a long time but reading some of the post it seem like it doesn't take too long. I fell this is a scam.I could be wrong, but things don't seem right.
Response from Iceyqueen· Mar 26, 2025
Dear Jay, I'm sorry to hear that, we really want to help you with your problems. Please don't worry just yet. Generally speaking, if the purchase is successful, we will send an email related to the order. At the same time, after the delivery is successful, we will also send you an email related to logistics. Therefore, please check your email to see if there is any email information related to the order on March 8th. Due to privacy protection, we are unable to see your information and check your order for you. Please contact us by email and one of our customer service staff will check for you. Thank you for your understanding. Best wishes
Beryl B.
Posted
The first ring I ordered the stone fell out I tried to contact someone and then I bought the same ring 2 more times haven’t worn it yet but it is beautiful
Response from Iceyqueen· Mar 25, 2025
Dear Beryl, Thank you for your choice and support of our products, we are very sorry to know that the ring you bought for the first time fell off the diamond, we have re-developed and upgraded the process of this ring to ensure its quality and durability, so we hope to send it to you again, your satisfaction is the unremitting motivation of our efforts. Our customer service team has contacted you and is looking forward to further communication with you on the matter of rescheduling. Thank you for your support and understanding.
Gabrielle B.
Posted
Terrible product.
Response from Iceyqueen· Mar 25, 2025
Dear Gabrielle, I am very sorry to hear such comments, and I am sorry that I did not make you satisfied. May I ask what specific problem you have encountered? Your satisfaction is the unremitting driving force of our efforts. Our customer service team has contacted you by email and is looking forward to further communication with you. Thank you for your understanding
Save your M.
Posted
Horrible service. I was sent the incorrect item and I reached out via email and Instagram and never got a response.
Response from Iceyqueen· Mar 25, 2025
Dear Ms. Luther, We are very sorry to hear that you received the incorrect item. Our customer service team has contacted you by email, hoping to know the specific situation and have a detailed communication with you. Please check your email, thank you for your understanding.
Jacquelyn F.
Posted
I love the jewelry, very beautiful and made so well. It just took too long for me to get it.
Response from Iceyqueen· Mar 25, 2025
Dear Ms. Jacquelyn Thank you for your love and recognition of our products, and we will make continuous efforts. We are very sorry that you have waited some time to receive your products, but please rest assured that we have taken relevant measures to improve, including increasing the production line to speed up the production efficiency, re-negotiating and cooperating with the logistics provider, and striving to reduce the waiting time and cost, etc. Your satisfaction is the unremitting driving force of our efforts, we will continue to grow, to provide you with better products and more intimate service. Best wishes,
Myrna M.
Posted
This ring is far most the best costume jewelry I’ve ever worn. The brilliance on the ring is 100%
