Great
416 reviews
ICEPUREHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Stephen
Posted
Great Customer Service! The team at IcePure was very responsive to my inquiry for help with a water filter quality issue. They promptly attempted to resolve my issue and offered replacements when troubleshooting did not fix the issue.
Motto
Posted
I have been using Icepure filters for some time now and was always happy with quality and value. In the last batch I purchased, I had an issue with a filter that was not working properly. I contacted customer support and was helped promptly by Aurora. Icepure replaced the filters. They really stand behind their product.
Susan R.
Posted
I received my order immediately!
Alexandria M.
Posted
I've been using the ICEPURE filter for a couple of years now. Recently I had an issue with the filter but thankfully Aurora helped resolve the issue. She was very helpful and patient.
Rick P.
Posted
I ordered a 3 pack of filters from Amazon and overall I am very pleased. The filters are a lot less expensive than name brand replacements. Their customer service rep (Aurora) was really great at correcting an issue I had with one of the filters and sent me a replacement.
Marjie
Posted
IcePure is an easy company to work with if the item received is incorrect for any reason. The filtered water is just as pure as the OEM filters the fridge companies sell, at a much better price. I trust IcePure
thomas I.
Posted
prompt response and helpful.
robert M.
Posted
Iris was great! Even though my 6 units were out of warranty, she replaced them because they had a defective part.
