Poor
346 reviews
ButureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 206 reviews with 1 star · Clear filters
Cordula B.
Posted
Staubsauger nach zweimaligem Gebrauch defekt. Da es ein Geschenk war, gibt es leider keine Ordernummer und ohne die reagiert der Kundenservice nicht 😞 Bin super sauer über diesen miserablen Kundenservice und die schlechte Qualität des Saugers. NIE WIEDER!!!!
user U.
Posted
Bought a BP10 in November 2024. After fewer than 20 charges the earth pin of the plug (UK plug) broke. Contacted Buture customer service to complain and ask for a resolution. Been waiting for a week and received no acknowledgement. Impossible to contact the company by phone.
Beatrice B.
Posted
ho ordinato un pacco il 2 febbraio dicendo che arrivava nel giro di una settimana ma non è arrivato nulla ho inviato tante email non mi ha mai risposto nessuno il mio codice spedizione5P65D60111727 quando cerco la spedizione dice inesistente ,mi sembra una truffa bella è buona come devo fare per avere il mio pacco? HO IL RIMBORSO DEI SOLDI
Action J.
Posted
Hatte bei amazon einen Akkustaubsauger von Buture gekauft. Mittlerweile ist das Gerät kaputt und ein Garantiefall. Leider reagiert Buture auf keinerlei Anfrage (Mail, Homepage) trotz gültiger Garantie. Buture verkauft mittlerweile hauptsächlich über das Internet. Ich kann hier nur dringend warnen irgendein Produkt dieser Firma zu kaufen.
Shaun G.
Posted
Will not honor warranty and does not respond to emails
Jack Le B.
Posted
We purchased a BuTure through Amazon in November of 2023 and registered the product on-line so warranty was to have been three years. We have a Dyson on each of the other two levels and the BuTure was in the basement and consequently did not get a great deal of use. The battery will not hold a charge. Contacted BuTure and no response as to warranty. All I get is junk email they send me about buying a new vacuum when all I want is a replacement battery.
Monica
Posted
I advise against purchasing anything from this company. I bought a cordless vacuum, and the product did not match the description at all; it has terrible suction. I contacted them immediately to initiate a return, but despite sending multiple emails, I have not received a response. There is no way to get in touch with them to return the item. Be wary of the reviews on their website; they seem to be fake!
S. A.
Posted
I ordered a vacuum Jan 16th, it's come off my credit card and after many emails to the company, I still haven't received it and can't get a response from the company. My friend who didn't have the same experience feels bad because her experience was perfect.
