Poor
346 reviews
ButureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 206 reviews with 1 star · Clear filters
AKi
Posted
Ich habe mir am 14.12.2023 von Buture eine Auto Starthilfe Powerbank mit Kompressor gekauft. Im Nov. 2024 ist der eingebaute Kompressor kaputt gegangen. Das Gerät habe ich im Nov. 2024 reklamiert. Nach nun 4 Aufforderungen der Reklamation nachzukommen habe ich immer noch keine Antwort. Das ist der schlechteste Kundenservice den ich bis jetzt erlebt habe.
Nayeli L.
Posted
Hoover’s wheels fell off after not even a year of using it. Company won’t return a single email and point blank ignore. Partner is tempted to go head office to pay them a visit… AVOID Edit: interesting to see that Buture takes the time to read and report bad reviews as ‘defamatory content’ (report was rejected by trustpilot) but do not take the time to reply to any emails whatsoever…
Kim F.
Posted
Bought a cordless vacuum six months ago - charged the charger twice - worked great. Now the charger wont charge and I’ve contacted them four times with no response 😡🤷♀️
Boris P.
Posted
Ho comprato un beta04 avviatore, ha funzionato per una decina di volte poi è morto non fa più avviamento di emergenza, solo Powerbank
Anne G.
Posted
DO NOT BUY FROM THIS COMPANY! Bought a Buture cordless vacuum cleaner from Amazon over a year ago. One of the pins sheared off on the charging unit but we cobbled something together as never got an ANSWER to our complaint. Apart from that it’s OK. Bought another recently direct from Company. Didn’t know it was arriving from China. First time trying to charge one of the pins sheared off AGAIN. Haven’t even been able to use it. Complained and sent photos but no response. Have opened up a dispute via PayPal. So I wait ……. Terrible Company. How dare they not respond to genuine complaints!
Richard
Posted
Bought a jump starter which worked once, but which has never held a charge and now won't charge at all. An extremely poor product non-existent post sales support - they don't answer emails or forms submitted on their website. I would avoid this company.
Marcin
Posted
Be aware of the new ways to scam people. One of these is Buture, this is a hugley inferior product below any modern standards but with an attractive design. The vacuum broke after three uses, and it was a hassle to get the money back from Amex. Buture customer service is not responding to any emails. Also, similar designs are sold under other brands, so be aware!
Jamie
Posted
Short version - avoid Buture. Longer version - cheap products. The wiring in our brush head cordless vacuum went after less than a year so it no longer spins, meaning poor suction. Customer service promised on 12 December to send a new brush head but did not, and now are ignoring all messages. Liars dishonestly peddling dodgy merchandise.
