Poor
346 reviews
ButureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 206 reviews with 1 star · Clear filters
Estelle
Posted
J'ai commandé un aspirateur à 180€ qui ne m'a jamais été livré ! J'ai contacté par mail Buture qui me soutient que le colis a bien été livré par Amazon. Or, je n'ai jamais rien reçu ... Depuis, malgré mes relances par mail, Buture ne m'a jamais fait de retour : ni remboursement, ni renvoi de ma commande !! 0 SAV ! J'ai perdu 180€ !
Giacinto F.
Posted
Ho scritto diverse mail per chiedere aiuto sul malfunzionamento di un loro prodotto.....latitanti•E come non hanno risposto a me ,lo hanno fatto con tantissimi ( leggo da altre recensioni).Non comprate MAI i loro prodotti.
Roberto D.
Posted
Pessima esperienza. Buture non garantisce i ricambi e quindi bisogna buttare la scopa elettrica. In particolare la batteria dell'aspirapolvere Buture JR100. Ho provato a contattare Amazon mi ha detto che non sono più fornitori. Ho girato tutti i siti, anche stranieri invano. Sconsiglio l'acquisto Buture.
liz D.
Posted
I bought a buture bp10 pro from amazon less than a year ago and registered the warranty. The suction stopped recently and did not work after cleaning out the whole thing and replacing parts. I contacted and emailed them 3 times and have had no reply at all weeks later This is extremely poor and now need to buy a new one but won't be buture again now
John J.
Posted
Disgraceful company, broke after a year and NO RESPONSE AVOID AVOID AVOID
Roger A.
Posted
BOUGHT A JR 700 LAST SEPTEMBER, ONLY USED IT TO VACUUM STAIRS VERY LIGHT USE, STOPPED WORKING EARLY JUNE STILL IN GUARANTEE HAVE TRIED EMAILING SEVERAL TIMES NONE OF WHICH HAVE BEEN ANSWERED. WARNING STAY CLEAR, SHOP AT A GENUINE RETAILER.
Tanja S.
Posted
Interessant zu lesen, dass offenbar mehrere Leute ähnliche Probleme mit der Firma Buture gemacht haben wie ich. Meine Kurzfassung: Finger weg!!! Staubsauger verliert binnen kürzester Zeit an Leistung, Ersatzteile (Filter) gibt's nicht mehr, da es das Modell nicht mehr gibt. Stattdessen hat man mir einfach die falschen Filter gesendet und mir dann bei Reklamation das passende Staubsaugermodell (passend zu den falsch gelieferten Filtern) verkaufen wollen. Nun keine Reaktion mehr. Weder auf die Retour Optionen um mein Geld zurück zu bekommen, noch auf die Reklamation innerhalb der Garantiezeit bezüglich des Leistungsabfalles. Meiner Meinung nach haben wir alle es hier mit Betrügern zu tun!!!
Camical
Posted
I bought this a little over a month ago, through Amazon. The return window closed on the 4th of July, so here i am with a hoover that doesn't work. I charged the battery this morning, ready to use and absolutely nothing.. except a red light at the top, no power, no turn on.. As the return window has closed, i am stuck. A month of use is shameful... and it didn't even get used that often, as it was not my primary Vacuum cleaner, so hardly overworked. I see it is no longer available on Amazon. Very DISAPPOINTED
