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Hyperice Reviews | Read Customer Reviews of hyperice.com

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Electronics & Technology
Appliances & Electronics
Hyperice

HypericeReviews of hyperice.com

Appliances & Electronics
Irvine

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4.4

Great

776 reviews

Hyperice4.4Great

Reviews776 About Contact

Rating breakdown

5 star81%
4 star3%
3 star2%
2 star1%
1 star12%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Hyperice

Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.

Hyperice (hyperice.com) has 776 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: hyperice.com
Website: hyperice.com
Category: Appliances & Electronics
Location: Irvine
Listed on Rated Honest: 2026

Contact & location

hyperice.com
[email protected]
Irvine

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 21% of reviews.
Most recent review: October 2026.

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Hyperice reviews

776 approved reviews, newest moderated first

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Tammy C.
Posted Aug 17, 2020
Customer service was on point in the…
Customer service was on point in the live chat
Report
William K.
Posted Aug 14, 2020
Our customer service rep was great…
Our customer service rep provided outstanding help in resolving a repair. Very helpful and stayed engaged when there were email latency issues. Thanks, Hayleigh!
Report
Soup
Posted Aug 14, 2020
What a great device
What a great device. My chiropractor uses this and we love it. It's a great tension reliever during the pandemic.
Report
Danny P.
Posted Aug 13, 2020
Great customer service
Great customer service
Report
K C.
Posted Aug 13, 2020
Kamal
1. Extremely poor customer service 2. Extremely poor product- did not work 3. Only reachable by chat, and phone calls always go to leave a message 4. Not recommend. Other products better service and value.
Response from Hyperice· Aug 13, 2020
Hey Kamal, we're so sorry that your Hyperice products didn't live up to your expectations. We have a year warranty on all of our products, and a 30 day return policy. So if something doesn't work rest assured we will fix it, or replace it. You can chat, email, or call us. 9AM-5PM PST M-F https://hyperice.com/support Thank you. ----------------------------- Thank you for reporting your experience with our Customer Experience team, we value all of our customers' feedback, good or bad, as we always aim to improve and provide the best possible experience for our customers. We wanted to personally reach out and inform you that in 2023 we completely revamped our Customer Experience department and hope that we can earn your trust back in the brand. Please don't hesitate to ever reach out directly to our HyperCare® support team as we are always here to help: [email protected]
Report
Steven B.
Posted Aug 12, 2020
Hypervolt Battery Not Taking Charge
Hypervolt battery was not taking charge. Contacted Hyperice Customer Support Associate by chat. Understood my issue and now sending replacement battery unit. EXCELLENT customer service by the HYPERICE Team. Thank you. Much appreciated.
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Anantshree
Posted Aug 7, 2020
Excellent great product
Excellent great product
Report
Darin W.
Posted Aug 4, 2020
Very nice and helpful
Very nice and helpful
Report

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