Great
776 reviews
HypericeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
776 approved reviews, newest moderated first
Steve R.
Posted
Seedless customer service end to end. Yoshua responded quickly and resolved the problem I had with my Hypervolt quickly. Some of the best customer service I have ever had through an online retailer.
Barry K.
Posted
I have multiple Hyperice products, and have for years. I recently tried a new one, which I loved, but it had some issues. Jack and the Hyperice team took amazing care of me and we solved the issue.
Erin R.
Posted
Not only do I love the product (normatec elite hip), but the customer service that I received from the company is fantastic. I lost the plug for my device after having hip surgery, and Jack with customer service went above and beyond to help me get a replacement and maintain my rehab.
Lindsay B.
Posted
Very helpful and quick with product support
Ling W.
Posted
I purchased venon about a year ago and have really enjoyed using it. At one point, I experienced an issue with the product not functioning properly, so I contacted customer service. Their team was responsive, honored the warranty without hassle, and shipped me a brand new replacement product. It’s rare to find a company that stands behind its products and provides such great customer support. Very satisfied with both the product quality and the service experience.
Andrii B.
Posted
Very good technical support,quick response! It was easy communication! I’m very satisfied!
Benjamin
Posted
Customer Service was very helpful and responsive. Breanna was friendly, courteous, and offered an immediate solution to my problem. Appreciate the kind service.
Sheryl W.
Posted
I called Hyperice because my Hypervolt 2 was not charging. After a very brief hold I spoke with Breanna who was very helpful & responsive. A new charger is being delivered in 3 business days. Great Customer Service!
