Hydreight WellnessReviews of hydreight.com

Persistent problems with the app interface, multiple clients have left my business due to shipping delays and errors. Cumbersome requirements for check ins that above and beyond what most providers require for similar meds.

I have found that in the 8 months of being a subscriber to and independent contractor with Hydreight, it has been very difficult getting the IV vitamins and additives as so many have been sold out. It took me over 3 months to get approved by one of their providers and setting up client appointments is so difficult even after reviewing how to do this task is not user friendly. I wish I could be more positive as I am still looking forward to having my own Mobile IV business and Hydreight being a vital part of my business.

Overall I am so excited to be a part of Hydreight. I love the concept and the freedom the platform allows me to run a unique clinical business. That said, the app is unreliable and I run into tech issues routinely. This leaves me feeling anxious about barriers outside of my control that could occur during a service and my clients have expressed frustration with the app. Most recently I had to leave a patient that was actively in pain without a service after I was called out because of multiple app problems. Without being able to get ahold of a provider (attempting a scheduled appointment and an on the spot service), I ultimately had to cancel everything and was forced to leave the client very unsatisfied for having wasting their time and providing them zero assistance with pain relief. These inconsistencies and barriers with the app translate into a bad reputation for my business and myself. I'm fearful that without more dependable technology, the platform creates more harm than good for me.

It's become SLIGHTLY easier to obtain supplies but still a hassle having to get some things delivered to the UPS store, some things to the business location. And different services are challenging to set up for example patients receiving NAD, it never works going through the app.

Trying to get supplies is horrible. Only certain pharmacies will deliver to certain states. One pharmacy has been out of stock for the last 4 months, and I have been waiting for address approval for the last 15 weeks so I can order from another pharmacy. The address approval was supposed to be 4 to 6 weeks.

The app is terrible.

Vitamins are always out of stock, difficult to get in touch with anyone, no way to schedule an "as needed" appt with a physician, app is not user-friendly, medications have not arrived to patients in a timely manner, reflecting poorly on my business.

Would not recommend!! The app is awfully designed and terrible to navigate. I have watched dozens of webinars, but have no idea how to successfully sign up a patient to receive services. The worst part is that there is nobody to talk to and help you through this. But when he was vetting me to sign up, the guy was super responsive. But once I signed up, he went ghost, and I'm left with a bunch of different emails and no solution. I am not new to mobile IV services, aesthetics, peptides, or weightloss....I just wanted to do my "own thing". But instead, I wasted my money. I'm hoping things can turn around for me in the next 2 months because that is when my membership expires. I will give it my very best. I gave 2 stars for hope.