Emily W.
Posted
They had the exact part I needed
They had the exact part I needed. Shipping was fast. Installation instructions were clear and easy to follow. I had a great experience all around!

Average
80 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry NEW and USED commercial and home grade fitness repair parts for most major brand names. Whether you're looking to find replacement parts for a Treadmill, Elliptical or Stationary Bike - We can Help! Popular Brands such as Nordictrack, Proform, Life Fitness, Precor, True Fitness, Octane Fitness, Spirit, Sole.Our express site https://hydrafitnessparts.com/And Home Gym Fitness Equipment Site https://www.fitnesswarehousedeals.com/
hydrafitnessexchange.com (hydrafitnessexchange.com) has 80 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
80 approved reviews, newest moderated first
Emily W.
Posted
They had the exact part I needed. Shipping was fast. Installation instructions were clear and easy to follow. I had a great experience all around!
Timothy L.
Posted
Bought a reprogramming thumb drive for a rowing machine $100+ part. Followed the directions and it didn’t do anything.tried several more times with negative results. I emailed the company to resolve this, this was their bs reply- “We apologize apparently the thumb drive is not returnable as it was made to order. Sorry for the inconvenience. Only the best, Christ What? Really? So I’m out over $100 for nothing? Send a replacement?, store credit? Or even just refund me. So a review is my only recourse apparently.
Shawn B.
Posted
Part exactly as described, packaged well and delivered on time.
Nick M.
Posted
Lower control board for cybex worked perfectly!
Chris
Posted
Fair price, prompt shipment, and items were securely packaged. Also, updated correspondence greatly appreciated.
Andrew
Posted
Don’t buy from these people. Sent defective motor and then sent wrong parts which delayed things till after return window was closed. Said they didn’t have a motor to replace it but sells same new motor on eBay Update: These jokers think the belt was worn out without examining it. I had two technicians tell me the belt was fine, the deck was fine, and both said the motor was defective. I have maintained my treadmill every six months and have logs to verify it. They sent me an old defective motor, not new per the technicians. Don’t purchase from these clowns.
Response from hydrafitnessexchange.com· Apr 29, 2025
We sent this gentleman, a brand new motor, it was determined that the belt and deck were completely worn due to lack of maintenance and unverified maintenance history. When you install a brand new motor on an old deck and belt, worn, there could be excessive friction causing even a brand new motor to correctly. Therefore, it was determined the motor was not the culprit.
Patrick M.
Posted
This company makes profits by sending replacement parts that don't work. Then, when you return the item, they charge a ridiculous restocking fee. Why are you restocking it if it doesn't work? Absolute scam. DO NOT buy anything from this website
Response from hydrafitnessexchange.com· Mar 21, 2025
What is your order id? Also here is all details given related restock there is no hidden charge https://hydrafitnessparts.com/policies/refund-policy -------- All returns (except for defective parts) are subject to a 20% restocking fee.
Steve Y.
Posted
Perfect match of original and excellent working condition. Added years of life to my machine. Thankful that you exist!