Mitch A.
Posted
Everything as promised
Everything as promised. Very good quality furniture. Delivery was a little sub-par but all in all a very positive experience.
Poor
17 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hydeline is listed under Furniture Stores.
Hydeline (hydeline.com) has 17 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
Showing 6 reviews with 5 stars · Clear filters
Mitch A.
Posted
Everything as promised. Very good quality furniture. Delivery was a little sub-par but all in all a very positive experience.
Alex
Posted
I really appreciate this quality of my set! I love the recliner sofa the best because I relax and just chill and it's beautiful and comfortable.
Sage L.
Posted
As a person who has purchased leather furniture for years, I can wholeheartedly say that this is one of the best companies I have worked with. After reading some of the negative reviews, I was shocked! The people complaining are not understanding how leather furniture works. If you abuse the leather with incorrect cleaner or hair products or do not clean or condition it correctly, it will fade or cause peeling. My experience with their customer service team was beyond exceptional and I would recommend their product to all my friends and family. In fact, I used their products to furnish all my rental properties and havent had one quality issue.
Diedre B.
Posted
We bought two Torino leather mechanical loveseats and a matching chair. It’s been about 18 months since we bought them. Now, one of the seats does not fully come upright. I called Hydeline to get the purchase date to see if there is warranty coverage. (Since it had been over a year, I didn’t think so but it was worth a try.) Not only did they look up my purchase date, they told me the loveseat was covered and that the furniture repair company will be contacting me in 24-48 hours for an appointment. I was dreading calling customer service and getting put on hold and having to give my identification info more than once. This was handled quickly over chat with just my name and email. If every company had customer service like this, I would be a less stressed person. Thank you, Hydeline!
LM
Posted
I placed a custom order for a love seat. Prior to processing the order they sent a sample to insure that I approved of the color. They indicated that the delivery would take 14-16 weeks, it was delivered in 12 weeks. The love seat is beautiful, and very comfortable. It is the exact color and style I expected. It looks exactly as it did online. I also think it important to mention that Hylinde used an excellent delivery company. The delivery was exceptional, the company provided a two hour delivery window rather than the usual four hour window.
Marlene S.
Posted
Excellent furniture and customer service! They are really top-notch. Highly highly recommended.