Average
8,157 reviews
Hubble ContactsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Rose
Posted
I am really satisfied with the quality!
Response from Hubble Contacts· Dec 27, 2020
Hi Rose, Thank you for taking the time to leave this wonderful review. I'm happy you're pleased with the quality of our lenses. Thanks for being a part of the Hubble family. Best, Roxanne
Marilyn P.
Posted
Sadly these lenses make my eyes very sore and my vision was blurred, I would like send them back and cancel my futrue order
Response from Hubble Contacts· Dec 6, 2020
Hi Marilyn, Thank you for taking the time to leave this review and we’re sorry to hear that your experience with our lenses was not up to standards. We would like the opportunity to talk and investigate your feedback further and help you cancel the subscription, we will be in touch shortly via email. Best, Samantha
Aissa
Posted
The lenses are great quality and comfortable to wear for the whole day. I much prefer them to the well known brand names!
Response from Hubble Contacts· Dec 6, 2020
Hi Aissa, Thank you for the wonderful review and for taking the time to share your feedback with us! I’m so glad that the lenses are in great quality and comfortable for you. This review made our day! If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
Katie
Posted
The worst company I’ve had the misfortune to deal with. A comedy of errors from start to finish and will not refund me for contact lenses I have not received. If you are thinking about it, don’t do it. Look at the reviews and check the comments on Twitter and Facebook. They will take your money and refuse to help you when they make an error.
Response from Hubble Contacts· Dec 6, 2020
Hi Katie, Thank you for taking the time to leave this review. I am sorry to hear that your experience with our support team didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. I would love to find out more about what happened with your order so that we can make this right. I will reach out to you shortly via email with more information. We look forward to hearing from you. Best, Samantha
Shannon
Posted
Total scan - no easy to cancel the subscription.
Response from Hubble Contacts· Dec 6, 2020
Hi Shannon, Thank you for taking the time to leave this review. I’m sorry to hear that your experience in cancelling is not satisfactory. It was an uncommon instance and we’ll do better in the future. I can see that you have not reached out to our customer support team at this point. You can find the cancellation information that is relevant to where you’re located on our website in the “HELP” section, in the Terms of Service, or by logging into your Hubble account. I will reach out to you shortly via email, to discuss a solution to your issue together. We look forward to hearing from you. Best, Samantha
Jodi
Posted
These are great so far I am on my first shipment. I did receive contacts for only 1 dollar to try out first. Would be 5 stars except they do dry my eyes out but not till the end of the day. They are comfortable for the most part. I have been wearing contact lenses for almost 20 years I’ll continue to keep wearing these they are comfortable and you can’t beat the price!
Response from Hubble Contacts· Dec 6, 2020
Hi Jodie, Thank you for taking the time to leave this review. I’m happy to hear that the lenses and our pricing is working out for you. Although sorry that lenses are occasionally dry on your eyes. If you feel like it has been too long, the best way to find out why this is happening, and what you can do about it, is to talk to your eye doctor. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to [email protected]. Best, Samantha
Karjun F.
Posted
I have been charged for a subscription even though I only just received the trial pack 2 days ago and I don’t even have an account so how can I have been charged?
Response from Hubble Contacts· Dec 6, 2020
Hi Karjun, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! Hubble is a subscription service. We make this information available on our website and during the sign-up process but sometimes people miss it. We work hard to make this information transparent and truly apologize if anything wasn’t clear to you! If you see that you’ve been charged, it means we've already shipped a paid order to you. I will reach out to you shortly via email, to provide more information about your order. Best, Samantha
Teri M.
Posted
I LOVE the HUBBLE CONTACTS!!! THANK YOU!!!!
Response from Hubble Contacts· Dec 6, 2020
Hi Teri, Thank you for taking the time to leave this wonderful review. I’m so happy to hear that you’re loving the lenses. We appreciate your kind words with us. It means the world to us and to our entire team! If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
