Average
678 reviews
HouseJetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The first ever agent owned American tech real-estate marketplace company.
HouseJet (housejet.com) has 678 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
678 approved reviews, newest moderated first
DeAnn N.
Posted
This company has given me a lot of tools to utilize in order to assure my success.
Response from HouseJet· Sep 5, 2025
We appreciate your feedback! Our goal at HouseJet is to equip agents with the right tools and support to set them up for long-term success. We’re thrilled to hear you’re finding the resources valuable and look forward to seeing your business continue to grow.
David P.
Posted
House Jet is not reliable lead source does not back up the quality of leads. Requested a refund after a year with not even getting in touch with a lead. And was denied. This is the worst lead generation system ever. BUYER BEWARE.
Response from HouseJet· May 12, 2026
We understand your feedback, as outlined in your account review, The conditional refund option is tied to consistent engagement with the program and full implementation of the provided system. While we are sorry to see that the experience did not meet your expectations, we appreciate the time you spent in the program and wish you the best moving forward.
Jaime Alderman A.
Posted
Business Name: MoneyTree Lending / HouseJet Type of Business: Lead Generation / Marketing Services Complaint Type: Failure to Deliver Services · Deceptive Practices · Retaliation Complaint Description I am filing this complaint to report deceptive, unethical, and retaliatory business practices by MoneyTree Lending / HouseJet. I paid this company upfront for lead generation services based on specific representations made during the sales process. I was promised legitimate, exclusive, high-quality leads appropriate for my business. What I received instead were worthless, non-responsive, recycled, or invalid leads that did not match what was sold. After discovering the leads were unusable, I contacted the company in good faith to request a refund. Rather than addressing the failure to deliver the promised service, the company refused to take responsibility and denied my refund request using fine-print excuses. After I raised concerns and filed a complaint, the company escalated the situation by retaliating against me. They refused to allow me access to the program I already paid for unless I agreed to sign a new contract and pay additional money. This demand was made only after I complained and appears to be punitive in nature. Withholding access to a paid service unless additional money is paid—especially after a complaint has been filed—constitutes retaliation and coercive business behavior. This business model appears to rely on: Upfront payments Aggressive sales tactics Overpromising results Delivering substandard or unusable leads Denying refunds regardless of performance Retaliating against customers who complain by restricting access and demanding additional payment After researching the company further, I found numerous complaints describing nearly identical experiences. This indicates a pattern of conduct, not an isolated incident.
Response from HouseJet· Sep 12, 2025
We’re sorry to hear about your experience and understand your frustration. Our goal is always to provide agents with a clear path to ROI, and we take every concern seriously. For clarity, your account did generate 41 leads during the term, with multiple appointments set by our ISA team and conversations with prospects documented. While we did experience periods where you were inactive, we kept your campaign available and offered to restart marketing efforts whenever you were ready. Regarding the refund, our conditional policy requires consistent activity and full lead follow-up across the 12-month period. At the time of your request, there were still unworked leads in your account, which meant the conditions for the refund were not met. We remain committed to supporting agents who actively engage with the platform, and we’d be happy to revisit your account should you choose to continue building momentum.
David H.
Posted
This company does NOT do what they promise. I have been waiting months for “guaranteed refund” if no deals completed in 12 months. I have gone most of the 12 months with out receiving ANY leads! The few leads received were of the lowest quality. I have been a broker for over 10 years. This is the worst leads company to deal with so far and there are many…. Planning to file against them.
Response from HouseJet· May 12, 2026
During the time your account was active, multiple leads were successfully generated through your exclusive marketing campaign. Leads are provided only after consumers fully engage with the marketing we host for the account, and all opportunities were delivered directly to you in real time. Our team also provided guidance on the proper process for reviewing refund eligibility based on the agreement. The campaign performed as intended, and we appreciate the time you spent in the program.
Tim P.
Posted
Really amazing work on this platform. The digital systems they have set up are top shelf and so easy to operate and maneuver, and the CRM is solid, too. Great training and great support! Excited to keep moving!
Response from HouseJet· Aug 25, 2025
Thank you for your feedback. We are glad to hear that you are finding value in the digital systems, CRM, and training provided through HouseJet. Our team works hard to ensure the platform is both powerful and easy to use, while also offering the support needed to help agents succeed. We look forward to continuing to support your growth and success.
Larissa S.
Posted
Buyer beware. This company told me that they would provide referrals. I specifically asked if they would be referrals or leads and they said referrals. What they are charging a large upfront fee and a percentage if the sakes is leads not referrals.
Response from HouseJet· May 12, 2026
The partnership is designed to host and manage a marketing campaign to generate real estate opportunities, supported by AI and ISA follow-up to help engage and set appointments directly with leads. During the time the account was active, the campaign did generate opportunities, however the platform was only utilized for a short period of time, and meaningful results typically require more time and consistent engagement with the system. We understand she chose not to continue the partnership, and we wish her the best moving forward.
Christina G.
Posted
So far has been responsive and supportive.
Response from HouseJet· Aug 18, 2025
Thank you for your feedback. We are glad to hear that our team has been responsive and supportive. Providing consistent guidance and service is a core part of the HouseJet experience, and we look forward to continuing to support your success.
Agustín
Posted
I paid for 2.5 years about 2300 to start. The leads all felt were poor quality. Their ads commercials say you will get 8 to 10 referrals per month not leads! I never got a referral and and the guranteed 8 to 10 referrals that was the commercial at the time when I signed up.
Response from HouseJet· Aug 28, 2025
Thank you for your feedback. We are sorry to hear that your experience has not met your expectations. At HouseJet, we focus on generating exclusive leads through targeted marketing systems, combined with training and support to help agents convert those leads into closings. While some of our messaging may reference referral-style opportunities, the foundation of the program is lead generation designed to create those connections directly. We also want to clarify that HouseJet does not offer contracts longer than one year, so a 2.5-year agreement would not have been possible under our program. We share this only to ensure accuracy for others reading your review. We understand your concerns about lead quality and take them seriously. Results can vary depending on market conditions and follow-up processes, but our team is always available to review campaigns and make adjustments to improve outcomes. We also recognize the importance of clear communication, and we will be reviewing this feedback internally to ensure our advertising and onboarding set the right expectations. Please contact our support team so we can go over your account in detail and explore ways to get you closer to the results you were expecting.
