Bruno F.
Posted
A must have when you are a host
A must have when you are a host on Airbnb!! Smartbnb saves soo much time in managing not only guests but also staff! It is a pleasure to have this software addon in this industry. Thanks so much!

Excellent
631 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
631 approved reviews, newest moderated first
Bruno F.
Posted
A must have when you are a host on Airbnb!! Smartbnb saves soo much time in managing not only guests but also staff! It is a pleasure to have this software addon in this industry. Thanks so much!
Michelle M.
Posted
Very professional, courteous and the platform was incredibly easy to navigate!
Admin M.
Posted
Smartbnb is the best way to deal with Airbnb messaging. However they only do Airbnb and Homeaway which is kinda unconfortable for property manager that explore other rental platform. Keep on the good work guys !
Gaby G.
Posted
La mejor herramienta para llevar tus rentas online. Los recomiendo 100% ampliamente merecen 5 estrellas
Paul
Posted
I LOVE Smartbnb and could not imagine running my short term rental without this tool. Their customer service is outstanding and the amount of time this tool saves me is incredible. Smartbnb has helped me maintain my Superhost status by providing great communication with my guests for over 2 years now. Well worth every single cent!
Jennifer K.
Posted
Very happy with this company; their flexibility, prompt responses, and their invaluable tools that make running an AirBnB so much easier and so much less time consuming! Every host should use SmartBnB.
More Space Real E.
Posted
Smartbnb is a wonderful app. They do an excellent job of wording and formatting great messages to your guests for you. I have been using them for a few months and have been happy with the results. Even the experience I have had with their customer service has been great. They are prompt and very helpful. I would recommend new and experienced host to use Smartbnb for the property/guest management.
Taione
Posted
Smartbnb has been tremendous in helping me close more of booking inquiries and ensuring a consistent guest experience throughout the whole guest stay duration. It has given me a competitive edge in market as others have a significantly lesser response time. Smartbnb as a company are very trustworthy and understanding to all aspects of the STR business and are always eager to help you grow during the good times or survive the down times. I would highly recommend Smartbnb to other STR operators.