Excellent
212 reviews
Horace MannHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
212 approved reviews, newest moderated first
SUE R.
Posted
Explained my needs and they were met. Staff is friendly and informative. Happy i looked into this
Response from Horace Mann· Aug 21, 2025
We're happy to hear that our team met your needs with friendly and informative service. Thank you for sharing your positive experience with us!
ELIZABETH H.
Posted
I accidently had two payments come out of my account, and the individual refused to return one. The system is not set up like most systems, where if you make a payment the auto payment does not run. This caused me issues.
Response from Horace Mann· Aug 22, 2025
Thank you for sharing your feedback. We’re truly sorry for the frustration this experience caused — we understand how stressful unexpected duplicate payments can be. Please reach out to us directly at 800-999-1030, and we’ll be glad to review your options and make sure your payment setup works smoothly for you. We appreciate your business and the opportunity to improve your experience. Thank you for trusting Horace Mann.
APRIL S.
Posted
I was very amazed at the savings I received with 5 people on the policy and 3 inexperienced drivers. Great customer service as well!
Response from Horace Mann· Aug 20, 2025
Thank you so much for sharing your experience with us! We’re thrilled to hear that you were able to see such great savings, even with multiple drivers on your policy. We appreciate your trust in us and look forward to continuing to provide you with reliable coverage and support!
Scott
Posted
Great communication along with a good rate for both car and home!
Response from Horace Mann· Aug 18, 2025
We're glad you had a great experience! Thank you for your positive feedback!
BONNIE R.
Posted
The Brent Lucy Horace Mann Agency is always very efficient, great service, return calls immediately and will always check to make sure you are completely satisfied with the service rendered.
Response from Horace Mann· Aug 18, 2025
We appreciate you taking the time to share your feedback. We're happy to hear that you had such a positive experience with our agency!
GENEVA B.
Posted
They were very professional and efficient in handling my claim.
Response from Horace Mann· Aug 18, 2025
We're happy to hear that your claim was handled efficiently and met your needs. Thank you for your positive feedback; we appreciate it.
Dennis M.
Posted
Honest & Polite
Response from Horace Mann· Aug 16, 2025
Thank you for the positive feedback!
THOMAS C.
Posted
I was given a quote for homeowners and automotive insurance. The agent worked with me between 1-2 hours gathering ALL my information and after given a quote for homeowners, I paid the full amount of quote immediately and less than 30 days the quote was raised almost 400 after I had paid for the entire year. Then my automotive was supposed to be paid for the whole year as well 4 cars, it was only done for 1 month and I had to do additional payments a month later for the remainder of policy.
Response from Horace Mann· Aug 18, 2025
Thank you for taking the time to share your experience. We’re truly sorry for the frustration you’ve had with your homeowners and auto policies. What you describe does not reflect the clear and transparent service we strive to provide, and we understand how this has been a frustrating experience for you. We’d like to look into your situation directly to make sure everything is corrected and explained clearly. Please reach out to us at 800-999-1030 so we can review your account and resolve this as quickly as possible.
