honiture.comReviews of honiture.com

Der Roboter kreist verwirrt um die Ladestation und bewegt sich nicht mehr vorwärts. Nach nur 9 Monaten gab es die erste Reklamation beim Kundenservice, im August die Wiederholung. Ohne Reaktion oder Antwort, für 330 Euro wirklich enttäuschend.

I had the vacumm for only a few months and it quit working. I reached out to Customer Service and told them what was going on and even purchased a new battery thinking that went bad. It wasnt the battery. Went back to customer service and they wanted videos sent of it not working and on the charger. I have sent numerlus emails and videos and all they do is jack me around. This has been going on for months now. They asked me at the beginning to leave a review as they worked with me which I did. Big mistake because since i left a positive review i have been nothing but jacked around with “we are very sorry and working with our technical team to get this corrected. That was months ago and I still get the canned we are sorry and working on this. I have been reasonable with them and all i want is a working unit that I oaid good money for. I would stay away from this company as they dont seem to be on the up and up. I liked the vacuum when it worked. If there backing of the product is this bad then I would stay away. I am still hoping they do the right thing. At this point though they just keep toying with me.

Product out of stock! Removed payment from my account within 24 hours!!! Over 45 days and still have not got a refund! I have receieved 2 emails exzactly identical...AP must be on vacation!! I will never consider buisness with honiture again. Terrible customer service!!! I have sent 5th email 10-8-26 ! Automated answers every time!!!

Left a review here after not being able to contact. Mop function broke after 3 months Made contact they tried to charge me at first for a new tank I pushed back and they agreed to send me one Now they are uncontactable

Bonjour, J'ai commandé le 19 septembre une brosse pour aspirateur Honiture S13 Pro, mais j'ai reçu un modèle S12 (Model: S12 – Rating: 25.9V). J'ai donc informé la marque honiture par mail qui reste sans réponse, j'ai renouvelé ma demande par un second mail qui reste sans réponse également. Sachant que l'erreur vient de leur service, j'ai bien commandé une brosse S13 Pro mais reçu un modèle S12. Niveau réactivité ce n'est pas très sérieux.

Don't ever waste your money, I purchased a Honiture X7 Cordless Vacuum and after 3 months the plastic tube inside the brush cracked, I have made a complaint and requested a replacement and their reply was, sure, we will send a replacement just give us a 5star review, first! Never heard from them since, scam company!

I do like the vacuum. It doesn't bump into everything. The one negative is it doesn't go under the cabinets. I use a broom to sweep under cabinets & it vacuums it up. I haven't used the mop feature. So, I can't give an opinion on that feature.

Two years ago, I bought a Honiture Vacuum through Amazon, and it has been in for repair twice, and it has now completely stopped working. I tried everything, including purchasing a battery, which didn't help. I've tried to contact them to resolve the issue, but they don't respond, so I'm stuck with this lousy vacuum and even worse support. I bought this for my wife, who is doing all the work because I'm debilitated. So disappointed in Honiture for selling a useless product! Below is the purchase info from Amazon, and it may not be worth paying to pack it up and ship it back to you only to get it back and have it stop working again shortly thereafter. Your Account›Your Orders›Order Details Order Details Order placed June 16, 2024 Order # 111-8495713-3928216 View invoice Ship to Peter Hogg 305 SKYFLOWER DR GEORGETOWN, TX 78628-2048 United States Payment method AmericanExpress••••7008 Order Summary Item(s) Subtotal: $330.65 Shipping & Handling: $0.00 Your Coupon Savings: -$70.00 Total before tax: $260.65 Estimated tax to be collected: $21.50 Grand Total: $282.15 HONITURE Robot Vacuum and Mop Combo,Q6 SE Robot Vacuum Cleaner with Self-Emptying,3500pa Max Suction Laser Navigator Robotic Vacuum with Smart Mapping,180 Mins Run-Time,App Control,Ideal for Pet Hair Sold by: Field Best Product support window closed on June 17, 2026 $330.65 View your item Ask Product Question Write a product review View your protection plan Pick up where you left offSee more