T G.
Posted
Quick response.
Quick response.
Response from Home Warranty Inc.· Feb 10, 2026
Great to hear! Thanks for the review!
Great
694 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
694 approved reviews, newest moderated first
T G.
Posted
Quick response.
Response from Home Warranty Inc.· Feb 10, 2026
Great to hear! Thanks for the review!
customer
Posted
They explained everything very well! Thanks for great service!
Response from Home Warranty Inc.· Feb 10, 2026
Great to hear! Thanks for the review!
customer
Posted
Terrible reimbursement even after professional statement indicating funace needed replacing
Response from Home Warranty Inc.· Feb 10, 2026
Sorry to hear you were not satisfied. We cover actual failed parts and you can always choose to take repair money towards replacement. In your case, the condenser fan motor was the failed part and all other parts will still working, despite the age of the unit.
customer
Posted
Very professional staff on the phone. Speedy approval of claim as well.
Response from Home Warranty Inc.· Feb 2, 2026
Love to hear this! Thanks for providing feedback about your experience.
Hasan A.
Posted
I was never reimbursed for my authorized claim nor did receive an email or a response to my inquiry concerning reimbursement for my claim.
Response from Home Warranty Inc.· Feb 2, 2026
Your reimbursement was processed on 1/21 and mailed that day. Please allow 3-4 weeks for a mailed check. If you opted for an e-check, please check your email account including any spam folder for the e-check. We sent an email on 1/20 outlining this information. We will have Accounting follow up on any further emails you sent.
M. G.
Posted
Everything went well for us, we just had a hard time getting the appliance company out due to them saying they weren't working with this warranty company any longer.
Response from Home Warranty Inc.· Feb 2, 2026
Glad to hear it went well - some companies do not want to wait on payment from a warranty company so if that is the case, we work to reimburse the customer instead - allows everyone to pick their own contractor that way.
Temilia J.
Posted
Very quick and easy . Techs came about 2 days later even after the fact that they had to order the product . Installation took 20 minutes at the most
Response from Home Warranty Inc.· Feb 2, 2026
Love this! Thanks for sharing!
customer
Posted
Really good
Response from Home Warranty Inc.· Feb 2, 2026
Great to hear. Thanks for the review!